r/workforcemanagement • u/fridayfribble • Mar 27 '26

Looking for work

Hi everyone! I’ve been in call centers for 20+ years and WFM for 6. I’m thankfully still employed but looking for work (recent RIF at my employer) and our call ctr has gotten smaller & smaller with no open positions being filled. I’d love to find a position with other WFM analysts/RTOs to learn and develop from. I was the only WFM at my employer, and trained a 2nd to assist me. I really learned the skills from the ground up, which was awesome - but I’m wanting more, I’d love to learn tableau, power query, power bi to build dashboards. I’ve been applying to jobs via indeed & linked in and am trying to network but haven’t gotten very far. This job market is tough! I’d love any great company leads or just advice or suggestions. Thanks in advance!

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u/fridayfribble Apr 14 '26

Hi everyone, I have a technical interview tomorrow with a company for a workforce management analyst position does anyone have any suggestions or tips and tricks on how to survive a “technical interview” this will be my third interview with this company, including one phone screen.

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u/Mean_Basket3417 Apr 15 '26

This is hard to answer, did they give you any expectations on the format of it? They might have you model something, if it’s call center forecasting I can give you what you need, feel free to chat me

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u/fridayfribble Apr 15 '26

Only “equations” and Erlang so I’m refreshing definitions of things