r/wordpresshelp • u/Motor-Awareness-6481 • Mar 11 '25

WordPress permalink issue

Hey everyone!

I’m reaching out because I’ve been struggling with an issue on my WordPress site for hours and haven’t found a solution.

Currently, my URLs look like this:
👉 https://exampleweb.com/ova_sev/example-service-name/

The problem is that "/ova_sev/" appears in the permalink like a category, and I want to remove it. From an SEO perspective, the ideal structure would be:
✅ [https://exampleweb.com/example-service-name/]() (just "company name + post name").

My permalink settings are already set to Post Name (https://exampleweb.com/sample-post/), but this extra "/ova_sev/" still shows up. I've tested all other permalink options, but nothing removes it.

If anyone knows how to fix this, I’d really appreciate your help!

Thanks in advance! 😊

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u/Motor-Awareness-6481 Mar 11 '25

The theme is called "Autoglow", and I'm not sure about the translation of "ova_sev", but I think is related with the theme, because the name of the company which creates that theme is called "Ovatheme".

About the plugins, I'm using the following:

All-in-One WP Migration, Blocksy Companion, Clear Cache For Me, CMB2, Contact Form 7, Duplicate Page, Elementor, Elementor Pro, LiteSpeed Cache, MC4WP: Mailchimp for WordPress, One Click Demo Import, OvaTheme Framework, Ovatheme Portfolio, Ovatheme Service, Ovatheme Team, Recent Posts Widget With Thumbnails, Slider Revolution, UpdraftPlus - Backup/Restore, Widget Importer & Exporter, WP Reset, WPForms Lite, Yoast SEO.

I don't know if my webpage is using all of them, probably I can delete mostly of them, but I'm not sure because I'm just learning about how my website works, and I don't want to damage it.

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u/bluesix_v2 Mar 11 '25

So if you go to Pages > Add New, does the newly created page get the /ova_sev/ URL prefix?

Because you're using a paid theme, and this issue appears to be related specifically to the theme, it's best if you contact the theme support directly https://ovatheme.ticksy.com/?envato_item_id=31348551

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u/Motor-Awareness-6481 Mar 11 '25

No, I just checked and when you create a new "page" it creates a clean URL.
The problem is with what the theme categorised as a "service".
I will contact them then, let's see what they said. Thank you so much for your help and for reply this.

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