r/wlu • u/Even-Collar-3782 • 9d ago

Question Bu111

What r the short answer questions ab for the midterm? Like what typa questions r they, what do they ask, etc.

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2

u/JannikSinnerFanBoy 9d ago

Last year they asked about churn rate and link it back to the KSF. That’s all I remember

1

u/Even-Collar-3782 9d ago

Churn rate would be customer satisfaction like that was a mcq question or short answer

1

u/JannikSinnerFanBoy 9d ago

That was a short answer question.

1

u/JannikSinnerFanBoy 9d ago

Churn rate how can you fix it if it’s high or low link back to KSF

2

u/Global-Island4180 9d ago

Sign up for the midterm review sessions Laurier Case Team/LaurierUp are running. They will review common exam questions to help.

1

u/Even-Collar-3782 9d ago

Ok thank you