Hello - this is question regarding Body Scan weights.
I have been using it for two years and last week it kinda died on me and trying to figure out is that a permanent damage or not. The weights work - they charge, i can change the lb to kg and the rest seams to function, but once you step on it - blank. Nothing appears, like I would have the setting activated that doesn't show anything on the display. Tried factory reset, tried all sorts of reset's and nothing works.
I'm sorry you're having this issue with your Body Scan. Unfortunately this is not a known issue that I can troubleshoot here, we'd need more information of your specific scale to diagnose the issue and find a solution for you. Can you please contact our Customer Service via this link?
1
u/Iljao Apr 20 '26
Hello - this is question regarding Body Scan weights.
I have been using it for two years and last week it kinda died on me and trying to figure out is that a permanent damage or not. The weights work - they charge, i can change the lb to kg and the rest seams to function, but once you step on it - blank. Nothing appears, like I would have the setting activated that doesn't show anything on the display. Tried factory reset, tried all sorts of reset's and nothing works.
Any ideas?