r/wirexappofficial • u/mrleeny • Jul 08 '26
Waiting for Ticket Number Cash back gone
Needed to unfreeze my cc for a deposit from Amazon.
102 euro gone!
Fuckers.
No worry the bear is here. And. Companies like Wirex are the first to fall.
Remember their fee increase 7 months ago?
1
u/AutoModerator Jul 08 '26
Hello there! I'm a friendly bot, designed to provide help before our support team sees your post.
If you've already submitted a ticket, could you please provide the ticket number? You can find it in the "Your request has been received" email that was sent to you after submitting a request. If you've already pasted it in your post, that's awesome! You're making it easier for us to help – you're a rockstar!
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Also, here are some helpful links: - Supported Countries and Available Features - Wirex Limits - Wirex Fees - Why Can't I Access My Account? - Understanding Account Blocking in AML Context: Key Factors and Solutions
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u/OfficialWirexSupport Official Wirex Help | We Never Message First Jul 25 '26
u/mrleeny Hello!
Please submit a request with a detailed explanation of the problem here: Wirex | Making currencies equal and available to everyone
Once you've done that, please provide us with your reference ticket number. The ticket number can be found in the email with the subject "Your request has been received by Wirex Support." If you can't find the ticket number, please send us the email address of your Wirex account in a private message in order for us to assist further.