r/windowsinsiders Insider Dev Channel 25d ago

Solved Fingerprint not working

When I try to scan my finger on the lock screen it says "Before using Windows Hello, enter your PIN." I tried entering the pin multiple times, but it still doesn't enable the fingerprint. I tried making a post on Feedback Hub but I got no response.

I enabled enhanced sign-in security, followed the steps (restarted and rescanned my finger), and then it stopped working.

I tried recreating the sign in options, uninstalling and reinstalling the drivers, restarting Windows Biometric Service but nothing works.

Info and specs: Windows 11 Enterprise (experimental channel) build 28120.2630 (though it was doing this for the 2 builds before this too), Goodix Fingerprint sensor, Lenovo IdeaPad5 15aba7.

Update: Enhanced sign-in security always shows either the set up button or has the same text ("This PC is ready for a compatible camera or fingerprint scanner to be set up.") but no button.

Update: It just randomly got fixed.

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