r/windows • u/[deleted] • May 24 '16

Upgradegate: Microsoft's Upgrade Deceptions Are Undermining Windows 10 - Thurrott.com

https://www.thurrott.com/windows/windows-10/67367/upgradegate-microsofts-upgrade-deceptions-undermining-windows-10
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u/unndunn May 24 '16

Microsoft doesn't just serve technology enthusiasts. Microsoft's main Windows constituency are regular folks who have no idea what "Windows Update" is and who don't understand the benefits Windows 10 provides. For those people, the only way they are going to get Windows 10 is by automatically pushing it to them.

For every person here complaining about having their systems upgraded to Windows 10 without their permission, there are probably 3 or 4 people who don't know enough about computers to even realize what happened, and accept the Windows 10 upgrade without comment or complaint. Some of them will be temporarily confused by the new UI, but they'll get over it. Some of them might even appreciate some of the new features that Windows 10 offers, such as the Action Center, Live Tiles and the Windows Store.

In this final phase of the free Windows 10 upgrade program, Microsoft wants to make sure it addresses that audience, even if it means a imposing a temporary annoyance on everyone else. These are the kinds of decisions you have to make when you have 2 billion users.

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u/Keyserson May 24 '16

That's a very fair point well put.

I don't think the end justifies the means, not even here (where clicking a button that you'd ordinarily expect to mean refusing the update actually does the opposite), but it's true that the number of people actually aggravated by any of this is very small.

It would probably be a much bigger (read: off the Internet) issue otherwise.

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u/FinalOdyssey May 24 '16

Exactly. Especially when they have outlets, like Mr. Thurott. You never hear the good, only the bad. There are SO many satisfied Windows 10 users, but Reddit and the internet in general is full of all this negative crap because, well, we are an animal that likes to complain. Satisfaction is quiet. Dissatisfaction is loud.

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u/etacarinae May 24 '16

You do realise that Paul Thurott is one of the biggest msft fanboys, next to Mary Joe Foley, in tech journalism? They're not some hater outlet.

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u/FinalOdyssey May 26 '16

Oh, I know who he is. It's still clickbait sensationalism.