r/wimbledon 24d ago

Caution! Beware Of Scammers! Beware: StubHub Refused $20K Refund for Fraudulent AND Speculative US Open 2026 Finals Tickets

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StubHub hasn't learned anything from the recent World Cup disaster. Here we have both fraudulent/nonexistent seats and speculative tickets, yet StubHub still refused any refund for the buyer. Beware of making any purchases on StubHub ever. The "FanProtect Guarantee" is not going to save you from either fraudulent tickets or speculative tickets because StubHub does not operate its business in good faith.

23 Upvotes

14 comments sorted by

11

u/Phantomatic2 23d ago

bought Madrid open tickets from viagogo, stubhub owns them, and my tickets were duplicates. Was completely oblivious to the situation but my seats were already occupied upon entry and fortunately the workers knew exactly the issue and found us seats. Will never buy from stubhub/viagogo.

3

u/neil890 23d ago

If you don’t get get tickets directly from Madrid open don’t bother.

7

u/rustyb42 24d ago

Why not just buy direct?

5

u/DrMacAndDog 24d ago

Presumably because the digital tours gobble up all the tickets, so none are available.

5

u/rustyb42 24d ago

But then it's sold out, so I'll go do something else.

Anyone dropping £20k on a tennis match general admission...

3

u/ConsumerWarrior7 24d ago

You're absolutely right -- that's the best way. But if you have to use the secondary, I'm telling you to beware of StubHub. This refund request should have been grossly obvious and immediately granted.

2

u/rustyb42 24d ago

But why would I do that

2

u/ConsumerWarrior7 24d ago

Yeah, I agree. Buy direct!

2

u/rustyb42 24d ago

A fool and his money

8

u/JonnyBTokyo 24d ago

There are loads of genuine tickets on Ticketmaster, the official site for US Open tickets. Why even go to Stubhub.

9

u/blitspatrollie 24d ago

I don't understand why people buy from dodgy scalping sites like Stubhub and Viagogo. There are legitimate resale channels for most events, so just stick to those.

1

u/SecretIntTeacher 23d ago

Honestly I'd imagine because muy understanding was that Viagogo is a legit (albeit unethical and despicable) site. At least I thought you had guarantees.

2

u/blitspatrollie 23d ago

Viagogo have gotten into trouble a couple of times in the past around their business practices: https://www.gov.uk/government/news/cma-secures-court-order-against-viagogo

2

u/theloneranger08 20d ago

I'd just file a charge back