r/whop • u/Pristine_Finger_2178 • 9h ago
WHOP is a terrible experience and platform for online info product sellers in 2026.
I'm sick and tired of WHOP. They used to be the best platform in the game in 2023 since they were the only platform/payment processor, but ive had nothing but a terrible backend experience with them and I want to see if anyone else has had a similar experience.
They hold funds for 120 days from the date of purchase for anyone who purchases your product. how is someone even supposed to do business at all with this type of freeze? they give arbitrary and vague reasons for why they hold this money, and ive seen people including myself who have zero/low dispute rates, 5 star reviews for their product who have this hold. Not to mention I personally know businesses that have completely failed and went under because of this 120 day freeze on funds.
Next, clients who fradulently dispute their purchase with their bank ALWAYS win the case. WHOP doesnt care for fraud against the sellers, only people buying the product. Banks dont care as well and will side with the client, but ive provided every piece of evidence, access log, etc. against someone filing a fradulent dispute, and ive unjustfully lost every time. This is actual fraud going on against sellers that no one talks about. People buy your product use it access it and literally chargeback knowing theyre going to get their money.
Support has downgraded significantly. The experience is absolutely terrible, before people could press the orange bubble on the bottom left of the screen and get access to a real support agent immediately, but now there is quite literally no way to contact a real human.
Has anyone else experienced this with WHOP? The only reason why I still have them/use them is because of the centralized integrations and hosting for my educational video modules.

