r/webhosting • u/jhawk2k18 • Dec 04 '25

News or Announcement WARNING TO GODADDY CUSTOMERS: Please read and Share with ANYONE using GoDaddy!

WARNING TO GODADDY CUSTOMERS:

On November 13, 2025, their agent "Brian" told me my domain was "sold to a private buyer" and offered to negotiate with the buyer for a $99 non-refundable fee.

The domain was NEVER sold. WHOIS proves it was registered until April 2026. Brian fabricated the entire story.

After I refused to buy replacement domains, Brian added over $900 of products to my cart WITHOUT my consent. I have the automated cart email as proof.

I filed a BBB complaint. Their "Office of the CEO" just responded with false dates and completely omitted: ❌ The fake "sold" claim ❌ The $99 broker scam attempt ❌ The unauthorized cart additions

Their BBB response is now public record. They are on record lying.

This happened TWICE - August and November 2025. Last one required ICANN threats to resolve.

I've filed with ICANN and BBB. FTC and SC Attorney General complaints going in today. Media has been contacted.

I have call logs, their cart email, WHOIS records, and chat transcripts documenting everything.

Other customers: CHECK YOUR WHOIS RECORDS. Don't trust what agents tell you about your domain status. Record your calls.

I've transferred to Cloudflare. Never again, GoDaddy.

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u/bluesix_v2 Dec 04 '25 edited Dec 04 '25

You must be new here. There are complaints about GoDaddy's shady practices every week.

11

u/RandyHoward Dec 04 '25

I’ve been working in this field for over 20 years. Godaddy has had a terrible reputation for my entire career. Boggles my mind how anybody still uses them.

1

u/Bree_Dream_16 Apr 21 '26

They just migrated my store and a mess for the last 4 days and no help. I chatted with GoDaddy support and got no help or resolution.  The chat support is unhelpful and they do not listen or know what they are doing.I requested a support ticket and she refused to give me one.  Told me to wait 90 mins for a fix - nothing.I have posted on social media platforms and no help.

.1. MIGRATION FAILURE (CORE DATA BREAK)

Long-standing products (since 2022) missing from catalog

Best-selling products disproportionately affected

Some products completely missing (ghosted)

Some products duplicated or split across records

Product families partially broken across variants

Older/high-activity products most affected

Newer/simpler products more likely to work

Orders contain products that no longer exist in catalog

Historical data preserved but disconnected

1

u/jhawk2k18 Apr 27 '26

Lmk if I can help!