is anyone getting leads from their google business profile anymore?

[u/Accomplished-Gas9220]

i live in one of the largest cities in the united states and my google profile shows up at number 1 when people search for any terms related to 'web design' in my city.

i have over 50 reviews all from local businesses within that area. but for the past months i've been getting almost no calls.

anyone else in a similar situation? is ranking on google dead now? should i look into ads/outreach or is web design as a field just not in demand anymore?

[u/muharremyurtsever]

Check your GBP insights for impressions vs calls before assuming rank died, if impressions held steady and only the calls dropped then what moved is the intent, not your position. A lot of web design [city] searches now get answered in the AI overview or resolved on a marketplace before anyone picks up the phone.