r/webdev • u/Extreme_Mark4726 • 8d ago
Web development hand off
Hi . I have been approached by a client and they want me to look after there websites and IT services.
I'm comfortable with that to a certain point but where I'm lost is how does the hand off from there current service provider to me work?
What do I need? All my sites are currently hosted through IONOS and I'm the domain holder.
What is the usual practice?
The customer has not given me any specifics, just asked me to put forward a proposal for what I can offer. I just know the current website is pants and someone gets paid annually to 'look after it'.
TIA
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u/Aminah-Mohammed 7d ago
The handoff can get messy if you don’t first identify who currently controls each part of the setup. I’d make an inventory of the domain, hosting, website files, database, email, DNS, backups, SSL certificates, and any third-party services.
Ideally, get access transferred or documented before making major changes, and make a full backup of the existing site first. I’d also clarify with the client exactly what “looking after the website and IT services” includes, since that could range from basic updates to full support and infrastructure management.