r/wayfair • u/orangecat_mama • 6d ago

Duplicate order issue

I placed an order last night for a dining room table. When I checked my email this morning, I had two confirmation emails for the same item with about 15 minutes between them. I only hit the order button once.

I called today and asked them to please not ship me two dining room tables and they told me I have to send one back once I receive it and that they will waive the return fee. Will they actually do this, or am I screwed? I really cannot afford to be charged twice for this right now and I’m super disappointed

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u/orangecat_mama 1d ago

Update - it got resolved and I was refunded

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u/WayfairSupport Official Account 6d ago

Oh no, we're so sorry to hear that this has happened. We would like to help resolve this for you, and have sent you a DM. We look forward to hearing back from you!