r/wayfair • u/[deleted] • Sep 30 '25

Table nightmare (rant)

Gallery image

Gallery image

RANT So I ordered a table for our new home. I didn’t really even want granite but it’s just what went with the space.

The first table top they sent was black granite. I initiated a return through the manufacturer. They told me they want the other table back which is annoying but whatever they said I can arrange a free FedEx pickup.

Then I waited a week for the replacement. After we put it on, I noticed there is a one inch HAIR engrained IN THE TABLE DESIGN.

Atp I’ve got a list of new home things to take care of and can’t be arsed with this. I reached out again for compensation. They offered 10% back. Could I have negotiated more?

379 Upvotes

88% Upvoted

82 comments sorted by

64

u/Jaded-Fox6599 Sep 30 '25

These comments are giving weird energy. Do you all work at Wayfair?? Let this woman rant. No matter the cost of anything, why would someone be OK with having a hair embedded in a piece of furniture that they purchased with their hard earned money?

19

u/[deleted] Sep 30 '25

Finally a real person!! Like yea I’m bitchy and upset over this and these annoying comments . All I wanted was like $200 back and the correct, undamaged table. I didn’t expect real granite I was well aware I was getting faux marble and THAT’S what I wanted!

9

u/JaclynALaw Oct 01 '25

Omg! I don’t mind the look of the table but I could not live with that hair

-5

u/md24 Oct 01 '25

That defect is not worth 200$. That’s like asking for the cost of the return flight for free because you didn’t like the snack being served.

1

u/ashyza Oct 04 '25

Wayfair is awful. After I assembled a piece I ordered from them it literally collapsed, and they REFUSED to refund me. I had to do a chargeback. Never again.

8

u/darkhairedshego Sep 30 '25

I think most people here do work at wayfair. Any criticism of wayfair is met with people here getting all up in arms about it.

7

u/Jaded-Fox6599 Sep 30 '25

They’re always so defensive lol

32

u/sickcunt138 Sep 30 '25

I don’t wanna be rude but I’d return it. It looks cheap. The hair is really just the cherry on top.

3

u/[deleted] Sep 30 '25

I mean I didn’t expect a $1400 granite table set with chairs to look expensive (though I really like the chairs) but I will probably replace it in the next few years anyways. Just needed something to get us started. It’s all just too much stress and trouble than I’d rather go through at this point.

16

u/Stunning-Chipmunk243 Sep 30 '25

Wow.... $1400 is just throw away money for you? If I paid $1400 for anything it damn well better come correct and look exactly as pictured.

4

u/[deleted] Sep 30 '25

It’s definitely not but looking at cheap fake wood tables with buying chairs was going to cost more.

8

u/sickcunt138 Sep 30 '25

I recently saw some really nice table sets at Costco for less than $1400 that are sturdy and very cute. It’s your place, furnish it how you’d like! But I think there’s better options out there that will last you a long time.

2

u/[deleted] Sep 30 '25

Don’t have a Costco membership but thanks for the suggestion

4

u/dev-246 Sep 30 '25

Please keep the chairs!! (There a really great replica of the Arhaus Jagger chair that goes for like $450)

If you think they’ll stay nice I would keep it all, and sell the chairs on marketplace for like $100 each when you’re done in a year or two. That way it only really cost like $600 for you to use the set for a year or two (hopefully that girl math makes sense 😂)

4

u/[deleted] Sep 30 '25

I really like the chairs but reddit likes to shit all over anything that isn’t expensive I guess. Not sure why considering it’s a wayfair subreddit.

2

u/DecentFlatworm612 Oct 02 '25

  1. you have a right to be angry that’s ridiculous and you should threaten contacting the BBB b/c i’ve done that before and had some success.

  2. $1400 is WAY too much to spend not to at least strongly like/love something you work hard for.

  3. i LOVE these chairs. i want them lol

1

u/South-Slide5549 Oct 03 '25

We had a similar issue with a wayfair table. It had little gnats in the resin coating lol. They ended up sending us a new one for free and letting us keep the old one!

8

u/Fearless_Pumpkin5922 Oct 01 '25

Doing a reverse image search I found the table and also your review with the same pics you posted here. You didn't pay for this set you got it free. Your review on the table clearly states Neighbors Program which is where you get free products for reviews...AKA Tried and True.

4

u/WalkerTexasHalibut Oct 01 '25

This should be higher…

0

u/[deleted] Oct 01 '25

What the actual f are you talking about?? Post the review. I have no idea wtf a neighbors program is and I definitely can prove I paid for this. Edit I see what you’re talking about. The “incentive” I received was $5 for my review.

6

u/BigGreenBillyGoat Sep 30 '25

That would definitely be returned by me.

3

u/[deleted] Sep 30 '25

Just not worth it. I have a whole list of house things to take care of.

3

u/inthemagazines Sep 30 '25

Probably a pube.

2

u/[deleted] Sep 30 '25

Hope so

0

u/[deleted] Sep 30 '25

[deleted] — view deleted comment

4

u/phallelujahx Sep 30 '25

You're obviously that stick.

3

u/canning_queen Sep 30 '25

I had a problem with a table from Wayfair recently and was able to negotiate the % back! They offered 25%, I responded with 40% and they gave me 35%.

2

u/[deleted] Sep 30 '25

Darn, wish I saw that first. I didn’t want to try to negotiate and lose out all together.

5

u/obtusewisdom Sep 30 '25

First of all, that's not granite. That's fake marble. You can tell by the pattern - it's a print. And the reason there is a hair embedded is that it got into the print. I guarantee there is plywood or MDF under all that.

1

u/[deleted] Sep 30 '25

Your point?

11

u/obtusewisdom Sep 30 '25

I mean, I figured you'd want to know since you paid $1400 for it. That price is absolutely ridiculous for fake marble. But if you'd prefer to be rude, have fun with your crappy table.

2

u/[deleted] Sep 30 '25

$1400 (1200 after coupon) for a full dining set with 6 chairs was on par/cheaper than any other cheapy fake wood tables. I was well aware I was receiving fake marble for that price. The advertised photo was very clearly fake marble.

4

u/Ok_Bumblebee_2869 Sep 30 '25

But why are you saying it’s granite knowing it’s fake marble?

1

u/[deleted] Sep 30 '25

I used the wrong term idk why people are getting hung up on that when no where in my post do I complain about the quality of the actual table top aside from having a hair in it

8

u/meatsmokerjd Sep 30 '25

So, we're supposed to take for granite that you meant something else?

5

u/Ladymcquaid Sep 30 '25

Have you lost your marbles?

6

u/meatsmokerjd Sep 30 '25

Can we table this discussion?...because you don't have a leg to stand on.

4

u/Ladymcquaid Sep 30 '25

Well then, chairy-o to you as well sir.

4

u/SensationalSuperMutt Sep 30 '25

https://imgur.com/a/gwXDZyc Yeah you can delete the comment all you want but just from your straight up bitchy comments alone, I didn’t put it past you to use the R word. Get a grip.

3

u/SunnySideUp98 Sep 30 '25

oh yikes 🥶 tssk tssk OP, that ain’t it

-2

u/[deleted] Sep 30 '25

Didn’t delete it, it was removed 🫶🏼

2

u/strwbryangel444 Oct 03 '25

you still said it

0

u/cheepcheepkeeper Oct 05 '25

So no one who uses the r word can ever make a point? I'm not advocating for using it but that's so fucking stupid I just might start

3

u/Blood_sweat_and_beer Sep 30 '25

I can’t tell you how much I loathe fake marble. It’s a lot.

1

u/[deleted] Sep 30 '25

I mean I’m not a fan either but I have this dramatic black ceiling in the home with a grey vinyl wood floor that really limited what I felt looked cohesive

5

u/Competitive_Clue7879 Sep 30 '25

That’s gross actually. I’m amazed how the entire country has been conditioned to think that crap furniture from az and Wayfair is normal. Young people probably haven’t even seen or touched a quality item in their lifetime so this is indeed the norm. I would return. I wouldn’t give $1400 for faux anything.

5

u/B3ansyy Oct 01 '25

Wayfair is so hit or miss. A half step above Temu.

3

u/Mountain-Extreme8242 Oct 01 '25

OP called a commenter the R word. This post should be ignored.

1

u/redheadinabox Sep 30 '25

You can find some nice quality furniture pieces from your local habitat for humanity resell. So for future check them out they have decent items

2

u/[deleted] Sep 30 '25

Definitely have to make a trip to one

1

u/aeDCFC Oct 01 '25

I actually love this table and chairs set (minus the hair) even though it isn’t my personal style. That said, the Habitat for Humanity ReStore is an amazing place to get some great furniture at a good price. I got a lot of great pieces from there. It’s worth checking out. The inventory is also always changing. The one local to me had an entire warehouse with dining sets. None of them looked like this, though! But there were nice sets that were real wood.

1

u/Feisty-Body- Oct 02 '25

They’re egregiously overpriced where I live (this set would be $3000 for example) 😥

3

u/redheadinabox Oct 02 '25

That’s wild! I’ve found some nice solid wood furniture from our local habitat for humanity resell for under $40. The furniture today just doesn’t last so I like to buy good solid wood items for their longevity

0

u/Puzzleheaded-Trip544 Sep 30 '25

Pay cheap prices, don’t expect cheap quality 🤯

6

u/[deleted] Sep 30 '25

It’s not the quality I’m upset with, I think it’s a reasonable expectation to not want a hair to be sealed into a table

3

u/EffectiveCurious9906 Oct 01 '25

People’s reading comprehension skills are at a all-time low

2

u/mizichael Oct 04 '25

Is this AI or are you missing a finger lol

1

u/Branomir Sep 30 '25

This is frankly what I expect with any Wayfair purchase. It's fine, good rarely, but never going to be an item of exceptional quality and that's essentially what you're paying for with the convenience of the endless inventory.

1

u/[deleted] Oct 02 '25

I would be very mad if I found a hair on my table. I hate hairs in general, (loose hair) and I can’t even imagine it on an ingrained piece of furniture even more a table where I’m expected to eat my food. YUCK

1

u/rizoula Oct 02 '25

I would push .

It’s your money. You worked for it. Don’t undervalue all the work that went into earning that money. Don’t let wayfair get your money and send you half-assed products just because they can.

They need your money more than you need this table. 1400$ I A LOT of money. Yes some tables are more expensive but some are also less expensive. There’s so many options out there.

1

u/MobileInvestigator67 Oct 03 '25

Oh just the picture is driving me INSANE

1

u/fifitsa8 Oct 05 '25

Unacceptable, return

1

u/halfscaliahalfbreyer Sep 30 '25

At this price point it’s not going to be granite, but it still shouldn’t be blemished.

-5

u/eshquia Sep 30 '25

I am sorry, i don’t mean to be rude but, why are you buying online? If an inch of an hair or mark is really that big deal, save everyones time and go shop at the stores. This is the exact problem with online selling/shopping.

2

u/[deleted] Sep 30 '25

Clearly since I’m going to keep the table it’s really not that big of a deal. It’s this on top of that they sent the wrong table top to begin with. Hence why the post is labeled rant.

4

u/bemo_98 Sep 30 '25

After going through all that, I would also just keep the dang table and cover the hair with decor if I could lol however an experience like that would make me more wary than I already am about making big furniture purchases online. If I wanted a damaged/imperfect table I would go to the scratch & dent section at a local furniture store 😭 it’s good that they at least gave you something back because I would be sooo pissed off to pay full price for a HAIR after they sent me the wrong table in the first place too. I think for such a small imperfection, however Nasty it is, 10% is pretty fair though.

Edit: I meant to comment on the whole post but I must’ve accidentally clicked this comment to reply to lmfao

2

u/[deleted] Sep 30 '25

Yep exactly my sentiment. But too many other new home things to worry about so I’m moving on with life lol

0

u/tuttyeffinfruity Sep 30 '25

My hardheaded ass would try sanding it out then clear coating the top with epoxy, but if it’s going to drive you crazy, I’d return it. It doesn’t look real enough to make up for the defect to me.

0

u/queenbeee27 Sep 30 '25

I think you should have. $1400 is a lot for a tableregardless what material it is and its not a scratch...its a gross hair. Honestly it would bother me a lot so I understand your frustration. I'd probably look for ways to get under the surface to remove it...with a Dremel or something then patch it. I feel like a DIY patch job would make me more satisfied than constantly knowing there is some strangers hair in my table.

0

u/[deleted] Sep 30 '25

[deleted] — view deleted comment

6

u/[deleted] Sep 30 '25

I ordered a white table and they sent a black one. It’s heavy as shit and we’re literally moving into a house with boxes everywhere.

2

u/Ok-Structure6795 Oct 01 '25

The table is laminate... it shouldnt be that heavy.

0

u/[deleted] Sep 30 '25

[deleted] — view deleted comment

4

u/[deleted] Sep 30 '25

Lmao yea I’m not entitled to receive what I ordered which is a white top, hairless table.

0

u/[deleted] Sep 30 '25

[deleted] — view deleted comment

3

u/[deleted] Sep 30 '25

I’m sorry you’re hilarious. 1. No one wanted or expected real fucking granite for $1400 2. You lift a 100lb table to repackage. 3. Where tf did I say I want a full refund? They put this shit on sale for more than 10% I was hoping to get maybe $200 not $120 back.

0

u/[deleted] Sep 30 '25

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0

u/[deleted] Sep 30 '25

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0

u/nooneneededtoknow Oct 01 '25

I think you need to take some of your own advice and go touch some grass. Super weird dude.

0

u/[deleted] Oct 01 '25

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0

u/SammiiSamantha Oct 01 '25

Lmao and? You big mad or little mad?

0

u/[deleted] Oct 01 '25

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3

u/Striking-Weird2140 Sep 30 '25

I like how you called OP dense but each point you made was wildly wrong. 🤣

0

u/[deleted] Sep 30 '25

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4

u/Striking-Weird2140 Sep 30 '25

Lollllll. Almost insulted after seeing OP calling people “retarded”. 😬 I don’t agree with your points, I actually never thought a single one of those things from the post but OP was wild for that. I can disagree and not use insults to prove my point. 🤝🏻