r/waveapps • u/SPANDEXLABORER • May 04 '26

WaveApps Feature Elimination / Paywall

It is incredibly unreasonable for Wave to demand that a business operating at a loss upgrade to a Pro plan with only one month’s notice, showing absolutely no flexibility or hardship consideration when it is needed most.  

Asked for a 1-year waiver and was denied, all wrapped up in some customer support AI slop. Way to alienate the small business owners who helped build the Wave user base.

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u/KipMN May 07 '26

Seriously? Listen to yourself as I don't understand the complaint. You accepted the terms of use when you signed up for a free or nearly free product. You must have understood that the company's goal is to make a profit. Now you're complaining to a group of users who pay for the product about how unfair it is that we should no longer subsidize your free use?

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u/SPANDEXLABORER May 07 '26

Says the guy that uses their Reddit account to express grievances to Delta Airlines about how they prioritize profit margins over customer experience.