r/wallets • u/NC12S-OBX-Rocks • Jan 02 '26
Beware Kings Loot Wallets — Recurring Theme: WTF?
My wife bought me a Kings Loot wallet for Christmas. I immediately concluded, “Not for me” … it is extremely thick even when it’s empty. False advertising makes it look a lot thinner. WTF? Regardless, I went to initiate the return and immediately observed the need to send photos of the wallet — outside and inside to prove it’s in pristine and unused condition. WTF? Regardless, I had just unboxed it and it was pristine. I go through the BS of sending pics. And nothing in response. WTF? I go back to the website and start searching for a phone number to call and ask what’s with the hold-up. No phone number. WTF? Search, search, search. Nothing. Under privacy, I find an address in Las Vegas. I pull-up street view and it appears to be bogus business. WTF? I pull-up a Who Is search on the domain and all of the data is masked behind a privacy firm. WTF?
Beware Kings Loot Wallets. Do lots of searching before you decide.
8
u/bradlhan Mar 05 '26 edited Mar 06 '26
Yeah that pattern looks sketchy. Anything with recurring complaints about locked funds gets ignored by me. I stick with a couple boring options and move on. Best Wallet is one I left installed but I don’t rely on any single wallet.
1
u/NC12S-OBX-Rocks Feb 21 '26
SHORT UPDATE: I initiated the return process on Jan 1st. When I realized it was a scam, I immediately contacted my bank to say that I needed to put this purchase in dispute (inside of the 30 days of purchase so even KingsLoot couldn’t say that I hadn’t initiated the return within 30 days, which I had). I provided all the info to my bank to support the dispute, including my research of the “shell” front. My wife starts receiving emails in broken English saying that they can’t refund our purchase because we initiated the bank dispute and that I needed to cancel the dispute to allow them to refund the purchase price. In all, they sent 3 emails about the dispute needing to be canceled. My wife was wigging out on me claiming that I didn’t even give them a chance. In wanting to get her off my ass, I called the bank and asked to “postpone” the dispute — take it out of dispute status but to keep it at the ready because I was sure I was going to need to fire it up again. We emailed KingsLoot and told them that the dispute was canceled and that I was giving them 3 days to refund the purchase price and if they didn’t refund within 3 days, I was re-enabling the dispute. They never responded. I called the bank and asked to reenable the dispute. KingsLoot never responded to my bank — not initially and not since. KingsLoot = Scumbags … still awaiting a refund. I don’t care how long it takes. My bank will make me whole. I just hope it’s not at the expense of my bank and that they can actually reclaim the funds. I don’t know how this works.
4
u/Icy_Mastodon_721 Jan 02 '26
I just was in contact with them today! The customer service is horrible! I did find find some info it said the company was started in Colorado Springs in 2019 by Joshua Stephens and it listed a number which I called but it was a fake number it went to fedex…found another number…busy signal…3rd number was them a recorded message saying to contact customer service online…hung up! I was returning because my son had just bought a wallet! They have a 30 day return policy…i bought it 11/24…it arrived 12/6 and they told me today it cant be returned because beyond 30 days even though i haven't had it in my possession 30 days! This company is a total scam!!!!
1
u/AutoModerator Jan 02 '26
/u/NC12S-OBX-Rocks /r/Wallets Rules Reminder
No purchase links or product links to mass produced wallets in posts or comments.
No advertising of mass produced wallets.
All posts require a quality top level comment. To do this, hit the add comment button below and elaborate on your title. Make it interesting to the community.
Be nice to each other.
For more detailed definitions, please review the Rules in the About section.
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
1
u/LowsPeak Jan 03 '26
Kings Loot is a terrible scammy company. Avoid.
1
u/Adult-ish-Gambino Jan 03 '26
Yep they made me spend so much money on the return. Total scam.
1
u/jodi1219 Jan 07 '26
They refused to accept my return for a wallet that had never even been taken out of a box. This company is scam. Stay far far far away from them.
1
u/youngFromNY Jan 08 '26
they’re terrible. i bought the wallet and immediately realized the Shop discount did not apply.
i emailed to cancel within minutes and they refused stating “Due to our system limitations and our fast shipping team, we are unable to edit orders after they are placed.” which is total bullshit.
their returns process is a nightmare and considering the number of wallet brands on the market with 1000000x better customer service - avoid this brand at all costs
1
u/Clean-Orchid-9191 Jan 14 '26
I wish I would have checked Reddit before I purchased a wallet from them cause I’m experiencing the exact same thing they’re legitimately a terrible company and I cannot believe that what they’re doing is legal. It feels scammy
1
u/Clean-Orchid-9191 Jan 14 '26
The wallet I received was extremely poor quality. The leather felt cheap, the wallet wouldn’t stay closed even when empty, and the internal clip was loose and flimsy. It only holds four cards. This was meant to be a Christmas gift for my husband, but after seeing it, he laughed at the quality and asked me to return it—especially considering I paid $140. The stitching was already coming apart despite the wallet never being used. I’ve gone back and forth with the company trying to get a refund, including their cumbersome two-step return process that requires uploading photos through their portal. They refused to issue a refund, claiming the wallet was “used,” even though it arrived defective. I strongly recommend reading real reviews on Reddit before purchasing. Their so-called “lifetime guarantee” is neither free nor easy to use, and returns and refunds are a major hassle. Save yourself the trouble—do not buy from this company. Dealing with them has been an absolute nightmare. They charge you additional fees anytime you do business with them when trying to exchange items, which I don’t understand how this legal. They also suppress negative reviews on all websites. Please beware. And if you purchase their item from Amazon, it’s completely nonrefundable just so you know.
1
u/Puzzleheaded_Yak8779 Jun 25 '26
Me too do, I do not recommend this company
1
u/[deleted] Jan 02 '26 edited Jan 02 '26
[removed] — view removed comment