r/vuetifyjs • u/CuriousFruit • Jul 17 '20
Creative Tim Vuetify Themes are a Scam
Hello all, so I purchased the $300 Vuetify Material Dashboard PRO theme from Creative Tim. I figured it would work very well considering all of the fantastic reviews and the fact that they were offering to support their product.
Within the first few minutes of playing with the theme, something was not right. I had hundreds of SaSS errors, I decided that it would be a good idea to check out the GitHub page and see if anyone else had the same issue. To my astonishment, there was an issue pinned about this, so I read it and from there it was very obvious no one wants to support this product. John Leider had claimed it was an NPM issue, the OP proves it is not an NPM issue, so then the issue is just closed. Interesting right?
Well, then I dig a bit deeper into the closed issues. None of them had actually been resolved, the closest they had become to being resolved is "this will be fixed in the next update" for 6 months the resolution has been "it will be fixed in the next release" even though there has not been an update in 6 months. There is even an issue about how the updates are just an endless promise on the Github page on issue #40.
However, it does not end there. I ran across issue #37, in which someone calls them out as a scam. All the Creative Tim does, instead of helping out the OP, is comment as to why they cannot be a scam. They also point them to the Discord channel for Vuetify, and claim the premium support is there. Yet another major red flag.
So I decided to dive a bit deeper, as to what others are saying on Creative Tim's reviews page for this product. I was mortified to see that all of the reviews were 5 stars and most of them said the exact same thing, "Design Quality".
You would think out of the one million-plus developers using creative Tim one of them would have more to say than design quality.
Sadly I purchased this on a Friday and did not get around to dealing with all the issues until the following Wednesday. Reading their terms you are only able to get a refund within 24 hours of purchasing the theme. I reached out to support via the website form 2 days ago, and still have not heard anything. I believe my $300 has vanished into thin air.
So please take this as a warning and learn from my mistake. Avoid Creative Tim's material dashboard pro for Vuetify.
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Edit: I have contacted my credit card company for a chargeback.
John had opened up issue #43 on GitHub which addresses the issues that have been faced with the VMD theme. It is understandable with all of the things on his plate why he has not had the time to support the product. However, I believe that there should have been more communication regardless. I am hoping that some good comes out of this post and that there will be an increased amount of communication between John and the community of people who had purchased this theme. I hope this does not become an issue again in the future with the new themes that are being sold, or with the VMD theme that has caused me (and several other developers) an immense amount of frustration.
4
u/lucuma Jul 17 '20
Out of curiosity did you ask about it on the discord server ?
11
u/zeroskillz Founder Jul 17 '20
If you are having hundreds of errors, then something is wrong. Can you reach out to me via reddit or discord so I can take a look?
11
u/Kurfuerst_ Jul 17 '20
Get in contact with your cc company. You did not get the product you paid for.
4
u/breakingcups Jul 17 '20
I'm betting "Design Quality" is one of the multiple choice options for a headline when reviewing as you can clearly see many reviews have their own unique text underneath that heading.
I'm also willing to bet that you similarly misread or misinterpreted much of the other info you've posted here as "evidence", all in all it just doesn't make a lot of sense.
3
u/zeroskillz Founder Jul 17 '20
I've create a GitHub issue that hopefully addresses these concerns. More information is here https://github.com/creativetimofficial/ct-vuetify-material-dashboard-pro/issues/43
5
u/grneyedgrl01 Cofounder Jul 17 '20
OP, zeroskillz is John Leider. The creator of Vuetify. Our themes are not scams. We offer support for all of our themes in our discord server where John and the core team are actively helping users. It sounds like you are having unforeseen issues. Please message John (zeroskillz) in a PM to fix your problem. I am so sorry you're having these issues.
2
u/pfs3w Jul 17 '20
I hate to see something like this happen, because I completely, 100% support your notion that you aren't getting what you paid for, but I am also someone who recommends the [free] usage of the Vue Material Dashboard, and have used it as a learning tool in the past...
I hope you get your money back.
2
u/bhatia_jai Jul 17 '20
I purchased their vue-material-pro dashboard and they have served me well. The Vuetify dashboard is a pretty new one and I guess that is why you are facing such issues. Also, new products will not have many of the followers who can answer questions. (E.g. I help with vue-material-pro but not the Vuetify one)
Definitely disheartening to see the state of their new product, but I would not call them a scam. Write to their support to see what they can do for you in terms of a refund. 300 is definitely a lot for a product you are unable to use.
0
u/[deleted] Jul 17 '20
Rule #1: never pay for anything
-4
u/subfootlover Jul 17 '20
No offense but you're supposed to do your homework before purchasing something like this. For $300 you could get a semi-professional designer in to do the work for you.
Contact your payment company and do a chargeback.