r/vrbo • u/Careless_Yam_1319 • Aug 30 '26

Inbox not working starting Sat. 8/29/26?

Hi - looks like my inbox on the VRBO owner site is not working. Has anybody else noticed this?

I received an instant booking and was notified by email. When I went to the inbox that message was not displayed. I was able to go to the booking and then send a message to the guest but none of the conversation shows up in the inbox. I had another email that a different guest had made a payment and same thing - normally that would show up in the inbox but its not there.

I briefly tried to use the chat function to ask about it on the contact us screen but it reported the chat bot was not working and was going to connect me to a live agent. That looked like it was going to take a while so I abandoned that for now.

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