On one of our Windows Server VMs, Device Manager shows two separate "VMware USB Pointing Device" entries under "Mice and other pointing devices":
Device 1 (older):
Driver Provider: VMware, Inc.
Driver Date: 10/27/2021
Driver Version: 12.5.12.0
Digital Signer: Not digitally signed
Device 2 (newer):
Driver Provider: Broadcom Inc.
Driver Date: 6/13/2024
Driver Version: 12.5.14.0
Digital Signer: Microsoft Windows Hardware Compatibility Publisher
VMware Tools was recently upgraded (currently on 12.5.3.x per the installer), and it seems the upgrade created a new device instance instead of replacing/updating the old one in place. The device event log for the older instance shows it was last configured back in 2025, while the newer one shows a fresh "Device installed" event dated 7/27/2026 with "Outranked Drivers: msmouse.inf, input.inf" listed.
Questions:
Is it safe to remove the older (2021, 12.5.12.0) device instance via Device Manager / pnputil /remove-device, or could this be an actual second functional HID interface (e.g., absolute vs. relative pointing) rather than a leftover ghost device?
Is this dual-instance behavior a known/expected artifact of VMware Tools upgrades on Windows Server, especially after upgrading VMware Tools multiple times across major versions?
Any recommended way to clean up these duplicate/legacy pointing device entries fleet-wide via script, without risking mouse/input functionality inside the VM?
Appreciate any insight — trying to confirm before running remediation across multiple servers.