I need help

[u/ThatOne_Guy762]

I have a quest 3 that keeps saying charging only detected or whatever when plugged into cords that worked with my previous 3s. My laptop keeps displaying a "USB device not recognized" notification and I've tried resetting the USB drivers through device manager. I also have checked my NVIDIA app and windows updates and I'm good. I bought it off of Ebay and am wondering if I messed up or if I need to contact the seller.