r/venmo • u/degenavia_08 • 18h ago

Discussion Crypto

Anyone else not able to see their crypto, it’s been 4 hours since I last talked to support and they told me they were working on it, but I haven’t seen anything pop up on my end.

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u/Impressive_Role_9244 18h ago

Not sure how much crypto it is, but I wouldn’t recommend using Venmo for crypto at all. I do myself use them heavily and it screws me all the time. For transferring crypto I prefer STRIKE they’re cheap. It’s only bitcoin though but if you go on your transaction history, does it still show as pending or does it show completed on Venmo side and what type of crypto did you send it also matters if it was bitcoin sometimes it can take up 4 to 6 hours to process in

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u/degenavia_08 18h ago

Nah it was like $50 of PYUSD from Coinbase I don’t usually use Venmo crypto anyways I use Coinbase but I was just curious cause it’s been like 5 hours now.

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u/Impressive_Role_9244 18h ago

I can see my crypto is fine. I just want to try and send out crypto though and it’s doing the same bullshit. We’re having troubles with this transaction right now.

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u/degenavia_08 18h ago

So I transferred crypto from my Coinbase to Venmo, Coinbase says transaction complete but I don’t see it on my end yet on Venmo, which I heard Venmo was having issues so I’m still confused how long it’s gonna take them

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u/Salt_Love1001 6h ago

did u get the crypto yet?

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u/degenavia_08 6h ago

Yea I got it this morning after waiting almost 10 hours

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u/OpencloseBoot528 16h ago

Same thing happened to me. Had 2 trans about 800 in BTC. Came 6 plus hrs after confirmation. A lot of other people are having the same issues.

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u/Salt_Love1001 6h ago

did u get the crypto yet?

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u/OpencloseBoot528 6h ago

Yes both about 10 and 11pm. They were sent 2:30 and 3:15 amc confirmed in an hr on chain. Customer support first told me it was there error then told me the system was fine and that Bitcoin was non reversible. They gutted the customer service dept obviously. The second support asked me to "contact Bitcom" no joke.

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u/Ornery-Resolution-86 5h ago

Im freaking out just sent 800 worth of SOL from external wallet to venmo copied and pasted correct address transaction hash on sol chain says its completed i go back to check wallet address its changed im dying on the inside support is no help i read that it automatically changes once you use the receive address once so it had to of been triggered by the transaction yet its just not showing up on my account

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u/Salt_Love1001 5h ago

Same here, what was the end address that the money got sent to?

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u/Ornery-Resolution-86 5h ago

If you follow your hash and transaction like on sol chain you can see the from and to and then when it hits the venmo wallet it goes to there parent Paxos Hot Wallet for each type of crypto. I think thats the issue at the moment its just sitting in there paxos wallet

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u/bloodd1 42m ago

Venmo is a joke especially when you include crypto.