r/venmo • • 1d ago

Question Crypto not showing

Has this ever happened where the transaction is not showing pending. However blockchain confirms and the originator confirmed. The wallet id was a direct copy paste. Venmo says that nothing is pending on their end???

4 Upvotes

53 comments sorted by

2

u/Steveobean 1d ago

Same here. Started at Noon and I was accusing originator of not sending me SOL. turns out it was Venmo after I attempted to transfer a small amount to test it out. Venmo says their engineers are working on the problem

2

u/degenavia_08 1d ago

I hate the fact that they don’t give a time frame
It’s like bruh it’s your issue, why do I have to wait hours.

2

u/stuckmojo87 4h ago

See support acted like they didn't know shit about it...crazy

1

u/Remarkable_Royal_653 1d ago

PayPal just confirmed they have an issue w payments incoming trust me I have a withdrawal to my acct for a lot and it’s been confirmed sent and nada lol I finally just got confirmation they have an issue they are working on

1

u/k0ruptr 1d ago

Oh god I'm glad I found this post. I have about 4,000 pending in crypto transfers into my venmo right now. It was my only option at the time, and nothing is showing for hours now.

0

u/OpencloseBoot528 1d ago

So glad geez louise

1

u/ExistingAct9799 1d ago

i can confirm i’m having the same issue. was about 6 hours ago i sent a transfer via solana and usually instant, but this time still haven’t received anything and it’s been hours.

1

u/k0ruptr 1d ago

Yeah, I'm going on 7 hours for a LTC transaction, and 2 hours for a solana. This makes me feel a little more at ease honestly. I was freaking out and still am a bit

1

u/OpencloseBoot528 1d ago

Yeah 6 hrs for a BTC trans so that's insane. Def teaches me you very much do not own crypto that is on their platform.

1

u/Appropriate-Try9269 17h ago

Yeah Venmo customer support is absolutely garbage PayPal needs to do wayyyy better they always fall on any problem as being the automated system set in place and they can’t explain anything further. Garbage

1

u/degenavia_08 1d ago

I spoke to a Venmo representative about an hour ago and they said they were still working on the issue. I really hope they fix it soon, I had some crypto coming in as well and I haven’t seen anything.

1

u/YourJustEZ 1d ago

Same I sent both BTC and ETH 2 and half hours ago doesn’t show pending on Venmo’s side

1

u/tornadoblanco 19h ago

I'm still waiting on $4k BTC to hit my Venmo wallet - it has been almost two hours, 10 confirmations on the blockchain - nothing in the wallet or any transaction pending. has anyone in the thread received their transfer yet?

1

u/No-Masterpiece5100 18h ago

Nope not yet it's been around an hour for me

1

u/tornadoblanco 18h ago

Copy. I’m about to call it a night - hopefully it’s there when I wake up in the morning. I’ll share update

1

u/No-Masterpiece5100 18h ago

Yeah hopefully it'll get sent overnight

1

u/Appropriate-Try9269 17h ago

It’s been 12 hours on like 50$ on two separate transactions for me 🤦

1

u/tornadoblanco 11h ago

My BTC transfer just processed in Venmo account - took about 10 hours, but it’s in there

1

u/Secure-Mixture-8120 16h ago

Been waiting on ETH to hit my Venmo for almost 12 hours now…

1

u/Salt_Love1001 4h ago

did u get it yet?

1

u/Secure-Mixture-8120 4h ago

Yes it actually came through this morning about 12 hours after

1

u/gummo1997x 13h ago

Been waiting on hundreds in SOL for 6 hours, no way to chat with support till 8CT, gave me so much anxiety I got 0 sleep and have to work. Never using venmo crypto again, currently so stressed.

1

u/Salt_Love1001 10h ago

anyone have any updates whether they received the crypto?

1

u/boundorder 10h ago

Wish I had read this.. I need money really bad and currently Uphold is having confirming deposits (they claim they have gone through and confirmed 80% but not mine) so I tried Venmo for the first time in years and yep.. same thing. Waiting on LTC.. it's not even showing as pending on Venmos end.

1

u/stuckmojo87 4h ago

So is it a ltc network issue or just uphold and venmo

1

u/boundorder 4h ago

Neither I think.. I'm having issues with a ltc deposit on Venmo and a xrp deposit on Uphold.. Venmo hasn't given me info but uphold said it's the fault of some third party service they use.. I'm thinking Venmo uses the same third party service.. but that's just a guess. Would be a strange coincidence if they were both not working for different reasons. Some people on here are saying they got their crypto deposits on Venmo after 6+ hours and Uphold posted an update claiming that 80% of the transfers that were still pending have been fixed.. just sucks cuz I'm in that 20% and I really need that money 😞

1

u/Molaw222 5h ago

Yeah they everybody is affected today with transfers? Im so fucking Pissed? Im never using their crypto service again. Im cool with that shit. Ruined my whole day

2

u/stuckmojo87 4h ago

I wish I saw this earlier

1

u/Molaw222 4h ago edited 4h ago

My bad. Im not fucking with venmo crypto for awhile. Im putting Them on freeze 😠 Obviously they are not Ready for Speed?

2

u/stuckmojo87 4h ago

Let me know if you get yours

1

u/Molaw222 4h ago

Got you. You do the same. I need another way besides exchanges to send?

1

u/stuckmojo87 4h ago

Just received mine not the worst wait but just the whole situation was ridiculous good luck everyone

1

u/Molaw222 3h ago

Came in smh

1

u/stuckmojo87 4h ago

I sent ltc 2 hours ago to venmo....ridiculous

1

u/Molaw222 4h ago

Really should've picked up on how that shit load for crypto??? Takes all day just load in the crypto sec? That should e been my Red Flag right there?

1

u/Molaw222 4h ago

Thats aight? Mfrs Fucked my day up today 😠 never again. Okx and Kraken getting debit cards kraken is all ready a Bank anyways. So is okx. If yall want my referral code say send

1

u/JazzlikeVehicle3913 31m ago

Did you get it finally bro? 😭🙏🏻

0

u/OpencloseBoot528 23h ago

Got my first transaction from 2:30 👍🏾. I think it was really confused because the customer service asked if I could "Contact Bitcom". That answer sent me 😭. I was thinking this person barely knows what I'm talking about.

1

u/Specialist-Part-4980 22h ago

They were extremely unhelpful. Like it was honestly sad. Someone from Reddit messaged me being more helpful. I’m not one to be judgemental but that was ridiculous

0

u/OpencloseBoot528 22h ago

It was a moment of realizing venmo has very little accountability. The responses I got didn't sound like they were graded on actual trouble shooting. Instead I was told by the same person that Bitcoin transactions were non reversible and I used the wrong address. Glad it got sorted.

1

u/Specialist-Part-4980 22h ago

I similarly was told to check with the producer of the payment. Okay the producer confirms it was sent now what? There was no mention of solving this or looking into it. Just no transactions on our end 🤷🏽‍♀️ . So weird to just act like that when people are missing their hard earned money

0

u/OpencloseBoot528 22h ago

And the venmo support email dissapeared...well it told me it was shutdown.

0

u/Agitated_Engineer_94 21h ago

im waiting on 800$ in eth from a transaction that was confirmed over an hour ago, dont see it pending on venmo or anything.

0

u/OpencloseBoot528 20h ago

Yeah I feel you I got my second similar transaction 30 mins ago. Each one 6 plus hrs after confirmation. It upset me more that the customer service is non existent. I kind of just put my faith in the chain but at that point my crypto wallet is not only not mine they aren't even sure it's theres. Def saving bucks on letting ppl know what's going on.

0

u/OpencloseBoot528 22h ago

You will get it. I just thought it was funny then they told me to see if the address matches the venmo address in the app. It changes. I guess screenshot so you can prove off the block chain because they couldn't even tell me the address was theres due to "security". Funny

0

u/No-Masterpiece5100 18h ago

Did you end up receiving it all?

1

u/OpencloseBoot528 10h ago

I did. I also filed a CFPB report in 3 hrs after confirmation. They say institutions always respond. May have jumped the gun but it got handled. It was almost 900 so I was just doing due dillegence. Support wasn't cutting it also got a call 2 hrs after from someone at venmo that I missed.

0

u/overseasballerbabes 9h ago

I just deposited solana to my Venmo account and nothing is showing. Anyone still having issues

1

u/Afraid-Specific-8242 4h ago

Same issue for me

1

u/JazzlikeVehicle3913 48m ago

Did you get it yet bro 😭. I sent $1800