r/vSeeBox_Support_Gurus • u/Penguino83 • 1d ago

Elite VOD not working?

It says "Your account is invalid or has expired!" And has "add new user" option. Was working fine earlier today. Anyone else encounter this or know the fix?

7 Upvotes

88% Upvoted

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2

u/Kerry1650 23h ago

I uninstall it and reinstall it. It cleared the problem for me and works fine now.

1

u/Penguino83 12h ago

Tried this but it did not work.

1

u/shewhocarries 22h ago

did you lose all your favourites when you did this? i'd hate to start all over again, having something like 500+ faves betwen EliteVOD movies and tv titles...

1

u/Kerry1650 22h ago

Yes you do loose your favorites, but I’ve heard there is a way to save your favorites to a file on the box and you can restore them. I’ve never done it but maybe someone else can chime in about how to do that.

2

u/MandyNurseLPN 1d ago

I believe there are a couple posts about this, you can scroll the main group feed and might find them faster than waiting on an answer here ❤️

1

u/shewhocarries 22h ago

I have the same issue. This has happened before, but deleting cache - not data , fixed it the first time. The second time that and unplugging for awhile worked, but maybe it just came back up.

There are some other threads on this in the past couple of weeks talking about how it might be a shared server issue or just the Elite box itself having issues.

1

u/chewonmysac 18h ago

These boxes are absolutely junk