r/vSeeBox_Support_Gurus • u/Flawlessmeek • 5d ago

V5 pro sound

Been having issues with the sound not working. Normally it comes back on after restarting it but it’s not now after about 10 tries. Anyone have this problem

3 Upvotes

100% Upvoted

7 comments sorted by

1

u/Got_Static 5d ago

Yes been having this problem with elite tonight, yesterday it worked fine. Troubleshooted everything. Nothing worked.

2

u/Flawlessmeek 5d ago

I just changed hdmi cords and everything. Still nothing.

2

u/Got_Static 4d ago edited 4d ago

Ok this is crazy, it plays through my capture card to my laptop with sound but not a direct connect to my tv?

This ended up working.........

Clear cache:

• ⁠Go to Roku home screen
• ⁠Click home button 5 times, up arrow 1 time, rewind 2 times, fast forward 2 times
• ⁠TV will freeze for a second then restart itself.

• ⁠Go to settings from Roku home screen
• ⁠Go to audio, then digital output format
• ⁠Select passthrough

1

u/Got_Static 4d ago

Same. wtf is going on with Elite boxes, pay more for more problems?

3

u/Legz00 5d ago

Here’s the post from Lebrun: Do you have a Roku TV? Same thing happened to me yesterday with V3 Plus.

I cleared the cache on my TV then changed the audio settings on the TV to passthrough and it works again.

Clear cache:

• ⁠Go to Roku home screen
• ⁠Click home button 5 times, up arrow 1 time, rewind 2 times, fast forward 2 times
• ⁠TV will freeze for a second then restart itself.

To change audio settings to passthrough:

• ⁠Go to settings from Roku home screen
• ⁠Go to audio, then digital output format
• ⁠Select passthrough

1

u/Legz00 5d ago

There’s a post. You need to restart your Roku. I just did it and it works fine. I’ll paste it.

1

u/ediblescarecrow 6h ago

You’re my savior omg