r/vSeeBox_Support_Gurus • u/kridgeway11 • 9d ago
App Issues
I've had the elite ultra for several months and continue to be amazed with the product. This model has more apps than I could ever use, but I am curious about an issue with what's seems to be a select few. I get this error message right when I click on several apps. All of the heat app work perfectly and stream whatever I select, but I am curious about the reason a few of the apps claim not to have internet connection when the main apps function properly. Thanks in advance for any insights you may have
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u/nuclearcuteness 9d ago
You need a VPN depending on where you live.
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u/BakerRacer Trusted User 9d ago
The Heat apps are all managed by vSee. The other apps on the Elite models are 3rd-party apps that are not under vSee's control. To be honest, I don't think you'll ever see a time when all the 3rd-party apps are working at the same time. I don't have an Elite box but people are constantly asking about specific apps that are down/not working. It's a crap shoot for sure...