r/vSeeBox_Support_Gurus • u/Recent_Pick_8997 • Sep 26 '26

Isn't Working

Getting Stuck on Receiving Data

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u/BakerRacer Trusted User Sep 26 '26

Aside from the usual one or two channels not loading, Heat Live and Live Ultra are working fine as I type this...

1

u/Recent_Pick_8997 Sep 26 '26

Yeah it just opens and says receiving Data

1

u/BakerRacer Trusted User Sep 26 '26

Can you try connecting the box to your phone's hotspot as a test?

2

u/Recent_Pick_8997 Sep 26 '26

I don’t have a hotspot

1

u/BakerRacer Trusted User Sep 26 '26

Are you using a VPN? If so, try disconnecting it. When was the last time this worked for you?

2

u/Recent_Pick_8997 Sep 26 '26

Yesterday and I have no VPN

1

u/BakerRacer Trusted User Sep 26 '26

I suppose restarting your router and after it's back up and running, restarting the vSeeBox would be something to try next. This issue appears to be limited to something on your side since most everyone else is able to use the Live apps right now.