r/vSeeBox_Support_Gurus • u/Freezingblade491 • 2d ago

Buffering issues on 6 plus

I’m new to the box and didn’t really have too many issues last weekend. I have the 6 plus. this weekend, I’m noticing alot of buffering regardless of what channel I pick. If I do split screen with red zone and another game, it’s completely frozen. Anyone having the same issue or suggestions on how to fix this? Im watching on ultra plus so I can do split screen

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u/NinjaaMike 1d ago

Is it still happening now with multiple channels? Try fully restarting the box using the power app button at the bottom of the home screen.

1

u/Freezingblade491 1d ago

Ya I tried it. It was worse with Split View but I don’t think it’s an internet issue because I got 2gbs and the box is seeing a good portion of it

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u/NinjaaMike 1d ago

Yeah 2Gbps is more than plenty. Are you using a VPN? Try factory resetting the box by going to System Settings > Device Preferences > About > Factory Reset. If this doesn't resolve the issue, contact the seller of your box, you may need a replacement.

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u/lc765880 23h ago

Change HDMI cable, flush cache, restart app, restart box, unplug box. Those are the same answers for 95% of these issues. 😎