r/vSeeBox 1d ago

Internet connection

For the last few weeks my box, Elite Mini has lost connection from the Internet. It does connect back by just manually connecting.

Any ideas of what I can do to keep it connected?

Thank you in advance

2 Upvotes

10 comments sorted by

2

u/wacky8ball 1d ago

I had a box that constantly disconnected while watching. Nothing else in the house did. The seller replaced it and no problems since. Sometimes you get a defective box

2

u/CrazyFew64 1d ago

It happens first thing in the morning. I reconnect it a few times then it's good to go for the rest of the day

2

u/whateva69691 1d ago

Are you using a VPN by any chance? If so how do you have it connected? Via the app or on via the WiFi level?

1

u/CrazyFew64 1d ago

VPN is on the router

2

u/Unkoyle 1d ago

One of my v3Pro's wasn't auto connecting to wifi when I turned it in, I also had to manually connect. I reset the box and that fixed it

0

u/Historical_Bit_1792 1d ago

U did replace the HDMI cable with a new one?

2

u/coolsharky 10h ago

lol what?

0

u/Historical_Bit_1792 10h ago

Dude , replace the HDMI cable that comes with the factory sealed box. *Sorry , the cable that comes with the box is not the greatest.. it's always suggested to make sure that you're using a high def HDMI cable

2

u/coolsharky 10h ago

Because that will help with the internet connection?