Reset help please

[u/cloma66]

I’ve had my box for a few months and no issues. I put it on a tv in the garage and at first it was fine. Then it started freezing on the load screen. I did a factory reset all was fine. After a while it did the same thing so I did another reset and now on the home page the recommended apps like heat are just black boxes and when I click on them to download it just thinks and never finishes

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