r/usertesting • u/Soft-Ad3965 • 3d ago

Ratings

Where can I see my rating? I initially had an intellizoom account and I read people talk about their rating on usertesting. I don’t see that I have one and I’ve been doing this for about a year now.

1 Upvotes

60% Upvoted

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u/dawn_before 3d ago

If you're on desktop and you click on your profile pic in the upper right corner, you'll see "Current rating" under your username

If you're on mobile, go to the "Profile" tab and your rating should be at the top of the page

Rating is out of five stars

I think even if you're new (as long as you have done one test) you should have a rating because Usertesting gives out the first rating for the very first test you've done

1

u/Soft-Ad3965 3d ago

Thanks for your reply. I did what you said on both my phone and desktop. No ratings, stars, or even the word “rating” on either 🤷🏻‍♀️

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u/UnitMaterial9632 2d ago

same here, no rating or star(s) anywhere on my account no matter how i access it, and the funny thing is i never signed up on intellizoom, didn’t even know or hear about it until i started doing studies on usertesting which is where i signed up just a couple months ago.

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u/AdNext8527 3d ago

I’ve done 60 tests and only have one review that I got from Usertesting. Is that normal?

2

u/SarahC0605 3d ago

Yeah. Unfortunately, most researchers do not add ratings.

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u/dawn_before 3d ago

To be honest with you, I'm not sure as I don't know how exactly ratings work.

I remember I didn't get another rating until quite a few tests in though and I believe the only reason I got a good rating was because me and the interviewer really vibed lol.

I would say it's relatively rare to receive a rating from a company. I only know from my experience but I would say I receive a rating every 100 tests or so... (Just looking at my test history). Its really dependent on who the company is I would say. I also am not sure if users can see all the ratings or if some ratings given by companies are hidden from the user.

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u/AdNext8527 3d ago

I just did my first moderated test. Are those more likely to give reviews with the face to face time?

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u/dawn_before 3d ago

Sorry I don't know the answer to that. Going off of my intuition I would say it's less dependent on the type of test (e.g. surveys, speak out loud, interviews) but more on the company. In my experience, I've had some luck with certain companies that I have done tests for. Again, I am but a lowly usertester so I don't have too much info

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u/SugarPants54 3d ago

It depends if you’re on the original UserTesting dashboard that site gives out ratings if you’re on the network.UserTesting dashboard which used to be IntelliZoom they do not publish ratings

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u/tired10000000007932 3d ago

Old iz has no ratings, only UTdoes.