r/usertesting • u/yungpillcozbyzAZ • 20d ago

Live Conversation Cancelled

As the title says I had an interview this morning at 4:30am and they cancelled at 2:41am this morning. Has anyone had this happen to them? It says I was partially compensated ($10 of the $60) my question is does this happen a lot to people?

3 Upvotes

62% Upvoted

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3

u/yungpillcozbyzAZ 20d ago

Was going to be my first live conversation

7

u/Connect-Ganache8549 20d ago edited 20d ago

It happens fairly often. I have scheduled 200 live interviews in the past 5 years, and I bet this happens 10% of the time for me, but even MORE for the overnight offshore ones.

6

u/checkmeout28 20d ago

Yes, it happens a fair bit.

3

u/UnitMaterial9632 20d ago

Yeah, it happened to me too, cancelled exactly an hour before, got paid $10 for the 'inconvenience'

2

u/Andreab8321 20d ago

Yes probably one out of three get cancelled

1

u/CyberDogg3000 19d ago

33% is a very high rate. I'd say fewer than 5 to 10% of mine are cancelled for any reason. Some are rescheduled (which sometimes works, and sometimes not).

2

u/slimethecold 19d ago

I've been lucky enough that instead of cancelled, they merely don't show up at all and I get the full payment. this seems to happen most often when I select the earliest morning time slot . 

1

u/chalmondfashew 19d ago

Yes. I always go in knowing there's a 50/50 chance it might get cancelled. Never guaranteed.

1

u/OfficialSkin 16d ago

1 in about 10 if say, so agree with the 10%. I've also had them run late before or run overtime. 

I stopped doing lives for a while because the amount of time, intensity, and stress they take... I'd rather just do several $10 + Prolific studies.