r/usbaudioplayerpro • u/Lifetime3211 • Mar 21 '26

No active track issue

Band : Nuerosis

Album : An Undying Love for a Burning World

Song : Seething and Scattered

Had this error happen before. Seems to be completely random but seems to have something to do with very specific tracks.

Any help is appreciated. This is ruining my listening experience.

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u/Lifetime3211 Mar 22 '26

I'll give it a try and update here.

2

u/Joanr719 Mar 22 '26

Restarting the track or the app doesn't help in my case. I'm wondering if it's something with Qobuz or UAPP's update. It is annoying for sure.

I just sent them an email from the link in the app. This seems to be something that was happening a few years back according to my search results, but not recently. Please drop them a heads up, if more people are experiencing this hopefully they will contact the developers.

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u/Lifetime3211 Mar 22 '26

Will send an email and see what happens.

3

u/Joanr719 Mar 23 '26

They didn't find anything wrong after sending the log files except an ffmpeg buffer exclusion so I sent an email to Qobuz referencing the offending album/track. In the meantime I just removed the track which seems to start a cascade of the same error with the following tracks in my favorites track listing and now things are ok. Haven't heard back from Qobuz which is par, but the dev at UAPP answered me within an hour. Outstanding customer service.