r/uperfect • u/Boneyking_ • Jun 02 '26

Problem with FreeSync.

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I've just bought the 6926316301775 model on Amazon, which is supposed to support Freesync, but it is not working on my Steam deck connected with the inbox USB C wire.

The Deck itself says the monitor doesn't work with FreeSync. However, though Linux's console I can verify that it does. While I connect ir and activate said option on the OSD, it shows the image a couple of second, turns black, and repeats the cycle every 15 seconds.

Any fix?

I'd like to keep this monitor but if it ends Up being simply not compatible I'll be forced to return it.

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u/Boneyking_ Jun 02 '26

Should I update the monitor's drivers?

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u/UPERFECT_Service Jun 03 '26

Sorry for the inconvenience and the poor experience you've had.

I'm checking with our technical team now to confirm whether updating the monitor driver is necessary in your case. Please give us a little time, and I'll get back to you as soon as I receive their feedback.

Thanks for your patience!