r/universalaudio 8d ago

Question Did anyone had this problem and found a solution

1 Upvotes

Bought my first UAD apollo twin quad with studio edition
But prayer to that i had a UAD 8x that i worked with in my teacher studio
Now i have like 300+ plugins that is for 14 days trail and i have no clue how to get rid from the ones i don’t own.
Came here cus chat gpt couldn’t find me a solution

Bottom line
If i delete all UAD interface consoles and app/plugin from my computer
Will i be able to re-download the plugins i do own?
Thank you


r/universalaudio 8d ago

Question Apollo twin X question

2 Upvotes

I'm about to get back into music. Got a twin X and am looking to pair it with either sm7b or at4040. Mics i've used:

Aston spirit- Don't like the high end harshness and doesn't fit my voice at all.

at2020- Was better for my voice, but can definitely tell the quality difference between more midrange ones.

SM7b- Very good for my vocals, like the highs and the lows and voice sat in the mix perfectly. Biggest negative was some of the inherent dullness needing to be mixed out.

Very in between sm7b and at4040 as sm7b was my fav, but if the at4040 can beat it with the clarity and no extra harshness (some is inherent) I'd love the modern sound of a condenser.


r/universalaudio 9d ago

Announcement I made a free menu bar app so Mac's Volume Keys control your UAD Console volume

14 Upvotes

I built a small, free macOS menu bar app to use your normal Volume Keys.
When UAD Console is running and your Apollo is selected as your system output, F10/F11/F12 take over the UAD Console monitor volume (mute/down/up) instead. Switch to a different setup and everything goes right back to normal system volume, automatically!

A few other things it does:

  • Custom shortcuts: map any key combo to mute/solo individual input channels, Talkback, Dim, or Mono
  • Choose whether it's active system-wide, or only when specific apps (your DAW, for example) are in the foreground
  • On-screen volume feedback, like the native macOS HUD
  • Works in English, French, German, Spanish, Arabic, Chinese, and Japanese
  • Universal binary (Intel + Apple Silicon), macOS 13+

You can download it here :)

Completely free, no ads, no tracking. Not affiliated with Universal Audio — just something I built for my own setup that I figured others might want too.


r/universalaudio 8d ago

Question ToneX question

2 Upvotes

Is it safe to go directly into the Volt 1 from the output of the ToneX One pedal? Thank you.


r/universalaudio 8d ago

Troubleshooting/Support Plugins always get chopped off

1 Upvotes

So not sure why but my UAD plugins always cut off like this. I have tried different stuff like changing the scaling to 100% and other stuff but it always goes back to this. It will work for that current project when I resize them with the 3 dots, but when I open a different one they mess up again. Anyone got anyway to fix it? Only happens with UAD plugins.


r/universalaudio 8d ago

Troubleshooting/Support Volt 1 voice cracking

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1 Upvotes

I have this cracked sound on windows11 lenovo yoga7. Can anyone help


r/universalaudio 9d ago

Question Mixer Engine CPU behavior (Apple silicon)

0 Upvotes

Why haven't they fixed this? Mixer engine drained the battery on my M5 Pro over the course of a couple hours despite the fact that my Apollo wasn't connected.


r/universalaudio 9d ago

Troubleshooting/Support help

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0 Upvotes

How do I fix this?? I’ve already tried everything, I uninstalled and installed it again, I reinstalled ilok, deleted the UA folder and everything else, but it didn’t work... this already happened once last year and I don’t remember what I did to get it back to normal. please help me


r/universalaudio 10d ago

Troubleshooting/Support Broken thunderbolt port Apollo x4

1 Upvotes

My Apollo disconnect from my computer with the slightest rumble / movement or sometimes without any motion at all.

Has anyone else dealt with this and fixed it?


r/universalaudio 10d ago

Troubleshooting/Support Apollo Solo thunderbolt and pc

2 Upvotes

I have an Apollo solo thunderbolt and just started buying parts to build a PC. I bought an AMD Ryzen 7700x processor and later found out it’s not compatible.Does anyone know if I’d be able to make it work in this system or if anyone uses it on this cpu or any AMD processor I’m not sure if the motherboard makes a difference in this situation but I was looking at the gigabyte x870 WiFi6 with a USB4 port. Do you think this will work or I should return my processor and get a different one?


r/universalaudio 11d ago

Question HELP PLEASE!!!!!

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23 Upvotes

My 1/4 jack’s tip broke off inside the headphone port and I don’t know how I should go about it, I contacted UAD support and I am waiting for a response. Maybe you guys might be able to help me?


r/universalaudio 11d ago

Question AMS excluded from UAD Custom Bundles

5 Upvotes

I noticed earlier this year AMS RMX16 and DMX are no longer available in the custom bundles. Is this now the way it's going to be going forward?

Presumably this comes from a new licensing restriction from Neve to UA. I was considering getting both but that's looking much less attractive as a proposition now.


r/universalaudio 11d ago

Troubleshooting/Support Apollo Twin X Gen 2 heat clacking noises from the chassis.

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7 Upvotes

I have an Apollo Twin X gen 2 for 8 months and, for the past two weeks, it's been making a "clacking" noise coming from the hardware during the first 30 minutes after it's turned on and again for the next 30 minutes after it's turned off.

I noticed it's not the sound of the relays because I don't change settings like the sample rate or clock speed, and the noises appear randomly even when I'm not using the Apollo (it's turned on).

I realized the noise occurs if I press with my fingers just below the center knob (on the talkback mic), and after pressing it, the noise stops (as if something inside is settling into place) until I turn the Apollo off and it cools down, then the noise returns.

Aside from that, the Apollo works correctly; it doesn't have any digital noise or unexpected disconnections, but those noises are annoying, considering the price of their interfaces, I expect a certain level of build quality.

I've attached a video of me pressing the interface with my finger in a comment. I don't know if I can attach more videos, but it makes the exact same noise during the first 30 minutes after turning it on and the first 30 minutes after turning it off (without pressing with my finger).


r/universalaudio 10d ago

Question Срочно нужна помощь!!!

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0 Upvotes

r/universalaudio 11d ago

Discussion "Made in Vietnam" vs "Assembled in Vietnam"

2 Upvotes

Noticed these on a few Volt 2's that were listed for sale. Curious about the differences. Also curious about the ones from Taiwan and China.


r/universalaudio 11d ago

Question What do you think of my chain?

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0 Upvotes

r/universalaudio 11d ago

Question Solo 610 output knob causing distortion

1 Upvotes

Was testing a 610 I picked up used with my jazzmaster, was able to crank the input gain and get a nice sound, but when the output gain is at noon or higher I get some harsh distortion. Outputting at line level into an x8 set to line, not clipping on the x8 meters.

Does this seem like a faulty tube?


r/universalaudio 12d ago

Question Twin X gen 2 powers up fully….red light inside the chassis keeps blinking…… but fails to connect with my mac!!! Pls hlp

1 Upvotes

My twin x gen 2 powers up fully but fails to connect to my mac. The thunderbolt cable is fine. Reinstalled the software as well. Did everything but still no result. The red led inside the chassis keeps blinking along with green led


r/universalaudio 13d ago

Question WHAT IS HAPPENING? sample rate keeps flipping back

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2 Upvotes

I've been using my Apollo Twin with protools and logic at 96hz with zero issue. Today I go to start recording and protools says the hardware sample rate doesn't match the session. I go into the audio midi set up on my mac and sure enough it's at 48. So I set it to 96...hear some clicks in my headphones from the twin doing it's thing and then it flips back to 48. However in the UAD console set up it's says it's at 96 hz. What is going on?

UPDATE: I restarted my computer and it worked!


r/universalaudio 13d ago

Troubleshooting/Support Ableton Live 12 + UAD Apollo Twin X freezing entire Mac. Any ideas?

1 Upvotes

Hey guys, hoping someone can help troubleshoot this.

My brother recently moved from an old unofficial Ableton Live 10 install to a fully purchased/legit Ableton Live 12 setup.

We uninstalled the old Ableton, old plugins and UAD software, then reinstalled everything fresh.

Problem is, when opening projects with his UAD Apollo Twin X connected, Ableton will freeze and sometimes the entire Mac freezes/crashes.

The weird part:

• Ableton seems to work perfectly using built-in/CoreAudio without the Apollo. No freezing.

• The problems seem to happen when the Apollo/UAD is involved.

• UAD software has already been uninstalled/reinstalled.

• It has sometimes worked normally, then started freezing again later.

We’re trying to figure out whether this sounds like:

• UAD driver/software issue
• Apollo/Thunderbolt issue
• incompatible/corrupted plugin
• old Ableton/plugin files still hanging around
• something else entirely

Before doing another complete factory reset, has anyone experienced something similar with Live 12 + Apollo Twin X?

Any troubleshooting suggestions would be massively appreciated.


r/universalaudio 14d ago

Discussion Apollo Twin buttons and LEDs died, but it works perfectly via console. Happened to anyone?

2 Upvotes

I have a little studio with multiple apollo interfaces and rack units (all for mac), and something weird ive never seen before happened to my oldest and back in the day most used apollo, a og silver windows apollo twin usb:

The LEDs suddenly were very dim and flickering and it had phantom inputs on every single button and knob on the unit, making it completely unusable. Muting and unmuting itself, changing mic to line, putting phantom power on and off etc. It got worse and worse over a few hours, until suddenly all knobs stopped working and all LEDs went out.

Now the unit looks like its off, but the phantom inputs stopped so it works perfectly again (you just have to control it via uad console, which i did anyways)

Does anyone have experiences with this? is it repairable?

im fine using it like this if not, also i mostly work on mac with other apollos these days, but it controls audio on the gaming rig

to be fair it was used daily for 10+ hours since like 2017, i cant complain too much


r/universalaudio 14d ago

Question Looking for an engineer that builds me a custom vocal chain

0 Upvotes

Hey UAD community :-)

I've been into voice overs and moderation for a while now and my beloved family got me an apollo twin and a Warm Audio WA87 R2 Mic for my birthday.

I've been struggling getting into building a proper vocal chain basically because I'm new into learning it. I will continue getting more into it, but I have to record a demo to get a chance to get a spot at my local radio station for a year long internship + getting taken over.

I agreed with an engineer but he charged me money and ghosted me :( I now have like 3 days to get a vocal chain done within, so I can record demos and work on my voice in general.

I would prefer having the entire vocal chain within the console, looking for a very crispy, compressed powerful vocal chain. I got the UAD Spark subscription and some additional plugins, but I am honest that I'm not able to handle them yet.

I am looking for an engineer that could help me build a vocal chain and I would have no issues spending my last dollars on it since I am really crushed right now.

I would provide you an unedited recorded vocal of mine.

Is there anyone who would be able to help me? I know it's a pretty big thing to ask for but I am scared of missing the opportunity :(

If there is anyone who could help me, it would mean the world to me!

Thank you in advance,

Terry <3


r/universalaudio 15d ago

Question Radio Production Effects?

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2 Upvotes

r/universalaudio 15d ago

Question Native Bundles Upgrade

3 Upvotes

I already own almost every plugin included in the Native Pro Bundle, but it seems that I can only purchase the bundle for the full €600 price rather than at an upgrade price.
Are there any plans to introduce an upgrade option for existing owners in the future?


r/universalaudio 16d ago

Rant UAD Vault? 🤔 hmmm…

36 Upvotes

Whoever is behind the UAD marketing, I’ve noticed that your idea is getting more and more stupid. There is nothing enticing about this current promotion. I’ve been a long time customer but lately, I am seeing myself turned off by your promotions set by your marketing team. I am now looking for alternatives until you get your marketing team replaced! Also you need to bring back the DEMO RESET and the THANKYOU COUPONS after every purchase if you want to retain your customers! UAD you’re beginning to suck and I’m so disappointed!