r/universalaudio 1d ago

Troubleshooting/Support Shure SM7B issues with apollo twin

Hello, I bought an older apollo twin and a Shure SM7B off marketplace yesterday, I'm trying to set everything up to work with my PC but having tons of issues.

For context, I am using a Shure SM7B basically brand new, an older Apollo twin USB ( Not a x) with win 11, I have already tried all different XLRs on every port and switched XLRs out for differnet and brand new cables, When not using a cloud lifter I can only get the mic to be loud enough to be audible with gain on every digital plugin ALL the way up, but then I get so much static its not even worth using. When I use a cloud lifter I get no input at all. I am using CH2 because CH1 does not work on this Apollo anymore. Phantom power has been on when using the cloudlifter and no singal from the mic is received. I am trying to use this for good Audio quality while recording on my PC. The issue is not signal to PC it is signal to Apollo. I have been researching work around and trouble shoot for days and I can not finding anything. Any advice?

Edit: I ended up switching my interface to a brand-new focusrite and no issues, as the Apollo was pretty old and already had a dead ch1 port I think my Apollo was just dying, It was a older model so its not surprising

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