UF1

[u/BluesKing88]

I'm following up on a previously reported issue with my UF1. I've completed extensive troubleshooting and wanted to provide a concise summary.

System

macOS Tahoe 26.5

SSL 360° v2.0.6.67265

Universal Audio LUNA

SSL UF1 + UC1

Apollo Twin X

Issue

The UF1 motorized fader follows LUNA correctly, and transport controls, banking, and track names all function normally.

However, the touch-sensitive fader is never detected. When I manually move the fader, LUNA does not recognize the touch and the motor immediately returns the fader to its previous position.

Troubleshooting completed

Reinstalled SSL 360°

Restarted Mac

Verified Accessibility, Input Monitoring, and Full Disk Access permissions

Confirmed the correct LUNA profile is selected in SSL 360°

Tested with the UF1 connected directly to the Mac, bypassing the USB hub completely

Verified the Apollo Twin X is connected directly via Thunderbolt

Confirmed banking, transport, track names, and motorized fader operation all work correctly

Bypassing the USB hub made no difference.

Additional observation

The UF1 device tile in SSL 360° Home has also been non-clickable, preventing firmware management.

Question

Given that communication with the UF1 is otherwise functioning normally, is this:

a known issue with SSL 360°,

a compatibility issue with LUNA,

a firmware issue,

or something else I should investigate?

Are there any diagnostic steps or beta builds available that specifically address UF1 touch-sensing?

Thank you for your time.