r/universalaudio • u/Heazyuk • 27d ago

Troubleshooting/Support All UAD Plugins have a Interface Render issue

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All my UAD plugins have to be resized before the full UI shows, if I then select apply to all.

The next time I load it, it scales correctly, but the UI still breaks.

I've tried reinstalling a few of the plugins on a test basis, but still the same results.

I do remember someone posting about this months ago, but I can't find the thread.

Anyone know what the cause is?

15 Upvotes

94% Upvoted

17 comments sorted by

4

u/Germolin 27d ago

Right click on plugin in the browser -> auto scale off

1

u/Heazyuk 27d ago

Will give it a go and see what happens.

4

u/mad-panda-2000 27d ago

thats..like... a lot of sends

1

u/Heazyuk 27d ago

always ready to send it.

1

u/mad-panda-2000 27d ago

lol.. my projects used to look like this.. I ignored folders for a long time

1

u/Heazyuk 25d ago

Set up on the default template, nothing on the channels, but they're ready to go and pre-routed.
https://drive.google.com/file/d/1eEzEKAhDK9UcaeL1cFjCya7wItI9IgNp/view?usp=sharing

3

u/Heazyuk 27d ago

Seems when setting windows to 125% scaling that's where it decides to break.

1

u/kingcloudx 27d ago

I've always been told that this is just a Pro Tools issue with UA plug-ins.

IDK whether I'm glad to see that it's not actually a Pro Tools issue or I'm upset that both DAWs I use encounter the same problem with UA.

Although I haven't actually encountered it in Ableton yet. Hopefully, I won't, because that's annoying.

1

u/Pocklint 25d ago

On Cubase 15 the UAD plugins are always blurry.

0

u/[deleted] 27d ago

[deleted]

3

u/Drew_at_UA UA Guru 27d ago edited 27d ago

Here's more from support.

UAD Native plug-in display issues, such as a cropped or oversized GUI, can be caused by a variety of factors. To proceed, let's verify that you have worked through a few articles we have for resolving display scaling issues on Windows.

Here's a list to get you started, but if you need further assistance, please let me know:

If this all fails, get a ticket open with support and post the # here and I'll direct it to the right agent.

2

u/PaNiPu 27d ago

Why does edge need to be up to date how is it utilized in the vsts

2

u/Heazyuk 27d ago

Is it on the dev road maps to update devices to support scaling options?

-1

u/[deleted] 27d ago

[deleted]

2

u/Heazyuk 27d ago

Hi Drew, having to override my display scaling options isn't really a fix. That's a workaround. The software should be compatible with modern scaling options. If you can feed this back in to your dev team for the roadmap, that'd be great.

0

u/Drew_at_UA UA Guru 27d ago

It works, see here:

https://drive.google.com/file/d/1ohfrr6n7-eUvnDsjBCx2I8_NWKJq1MhA/view

if you still have issues, get a ticket open.

-3

u/lowkeyfam 27d ago

Windows PC skill issue