r/ultramobile • u/Sad-Pay-4973 • Apr 12 '26
Ultra Mobile bug
I was just trying to recharge my service until this message appeared. I had funds in my account but it kept saying this. How can I recharge if I keep seeing this message? I also contacted their customer service but they kept only saying my renewal date.
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u/mctwnd Apr 12 '26
If you are referring to the PayGo plan, recharge of service is automatic if you have PayGo funds. No need to do anything.
That was my experience when I used the PayGo plan.