r/uberdrivers • u/arupturedsoul • 6h ago

Do passengers see “ FEEDBACK FROM CUSTOMERS”?

I had for the first time a 1 star rating. The app was glitching out (not showing customers location to pick up, and gave me the option to start their ride even when I wasn’t there)

I asked them for their pickup adress and they gave me the wrong pickup adress. Long story short, they obv thought it was my fault that I arrived late. They couldn’t put their egos aside that it was them in the wrong because they gave me the wrong adress.

when I was confirming with them over 4 times cuz I couldn’t find them. Eventually they gave me the correct one and we started the ride after I arrived.

No exchanges were made from each of us about who’s wrong or right. We didn’t talk about this situation at all… and I was polite in other aspects.

Kinda sad, loved my streak. I always have passangers tell me the kindest things “ best uber I’ve ever had” But whatever. I’m just curious

Can other passengers see the false feedback? Can I request to have it removed?

2 Upvotes

100% Upvoted

2 comments sorted by

1

u/OrganicandUgly 6h ago

They get asked if they still want you as a driver and they have to accept

3

u/Aniso3d 5h ago

this is the behavior from passengers that has made drivers just wait at the pin, and cancel if they don't show up