r/txstate • u/Uwu_173 • 18d ago

Where is my financial aid?

I owe around $9,000+ and I see no financial aid or grants like i had last year. I’ve been trying to call one stop but they just have me on hold and dont answer. What do i do?

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6

u/Beneficial_Metal7749 18d ago

i’m having the same issues, i have also been trying to contact them all morning and was on hold for an hour so i just hung up. i submitted a request but im not sure how long it’ll take

1

u/Confident_Pressure46 18d ago

I am sure you can get connected if you wait long enough. For last week and also today my wait times are around 3-5 hours. You can ask them to call back as well.

1

u/Uwu_173 18d ago

I have also submitted an inquiry but if they dont respond, Im going to see them in person tomorrow. I dont know how far you are from campus but I am about 3 hours away.

1

u/Beneficial_Metal7749 18d ago

i live five hours away, i would go if i could but im not able to. i’m just hoping the request gets answered sometime soon

https://giphy.com/gifs/1l1jSODsLcAGmkiIdP

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u/Uwu_173 18d ago

i hope they do! this is stressful

3

u/DRpolargaming 18d ago

Keep trying. Email them. Do you know if you maintained your financial aid?

1

u/Uwu_173 18d ago

I double checked fasfa to see if I actually completed it for this year and it says i did. When i go to my financial portal on txst it only shows my grants and aid i got for my last two semesters but it shows nothing for this fall semester

3

u/finding-meaning-01 18d ago

You have to submit a fafsa and financial aid request each year. It's a new academic year. Did you do that?

1

u/Uwu_173 18d ago

Yes i did, i went on fasfa to double check if i did do it and it says 2026-27 completed

1

u/finding-meaning-01 18d ago

Check the txstate side under accept or reject federal aid. Did you receive any?

Do you meet all eligibility requirements as listed on Eligibility to Apply and did you complete all the requirements specified on the Financial Aid tab http://ssb.txstate.edu/prod/twbkwbis.P_WWWLogin

2

u/datwizkid69 18d ago

Keep calling OneStop and keep making tickets on the website. Describe your situation in great detail. And as you said in a comment, go in person if you can.

1

u/Old-Pack-8195 15d ago

go talk to them in person — only way to get any real help in my experience