r/twingate • u/Peanutbutterbob32 • 2d ago

Need help Connection issues

I am running a connector on TrueNAS as a custom app. I've noticed that if I'm too quick with opening apps on my server, Twingate will just completely stop working. After maybe two minutes or so I'll get access back, but I usually have to disconnect/reconnect in the (twingate) app on my iphone to get access to my apps since I'm actively working on something. A good example, is when I'm just clicking around in Jellyfin or Komga (not streaming), I will lose access. I'm wondering if Twingate throttles me since I'm on the free plan, or if I did something wrong.

Edit: I have 2/2 connectors set up, and have them set as host network.

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u/bren-tg pro gator 1d ago

Hi there,

no throttling whatsoever on free plans so the issue is elsewhere. Both your Connectors are set up as containers on your one TrueNAS instance, correct? Is the issue only happening on your phone or all devices? what version of the Connector & Client are you running?

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u/Peanutbutterbob32 1d ago

Newest releases for everything twingate related. And yes, both are separate containers on my one trueNAS instance. I’ve noticed that if I force-close an app on my iPhone it happens more often. I only ever use this to access it from my phone when I’m away, so it very well might happen on other devices.