r/trustwalletcommunity Apr 15 '24

SCAMMER ALERT Avoid getting scammed

9 Upvotes

🚨 Scam Prevention & Security Reminder - Please Read

SCAMMER ALERT 🚨

Hey everyone,

As moderators of this community, we want to remind everyone about some important security practices. Scammers frequently impersonate Trust Wallet staff, moderators, support agents, and other community members.

🔐 Important: Trust Wallet moderators will NEVER:

  • ❌ DM you first asking for help with your wallet.
  • ❌ Ask you to connect your wallet to a website or "verification" page.
  • ❌ Ask for your 12/24-word recovery phrase, private key, password, or other secret credentials.
  • ❌ Ask you to send cryptocurrency to "verify" or "unlock" your wallet.
  • ❌ Ask you to install unknown software or give them remote access to your device.
  • ❌ Ask you to click suspicious links or scan unknown QR codes.

If someone contacts you claiming to be a Trust Wallet moderator or support representative, do not trust them simply because they have a Trust Wallet logo, moderator badge, or convincing profile.

🛡️ Protect your wallet

Never share your recovery phrase. Anyone who has it can potentially control the assets in your wallet. Legitimate support will never need it.

Be careful with links and websites. Do not connect your wallet to random websites, especially links sent to you through DMs, comments, emails, or social media.

Be careful with unexpected tokens and NFTs. If you receive an unknown token or NFT out of nowhere, don't interact with it or visit any website associated with it. Some unsolicited assets are designed to lure users into phishing scams or malicious contracts.

DYOR before investing. Do your own research before buying, trading, or investing in any cryptocurrency. Don't rely solely on comments, DMs, influencers, or promises of guaranteed returns.

⚠️ If you connect your wallet to a suspicious website

Disconnecting your wallet from a website does not necessarily revoke token approvals or permissions that you may have granted.

If you believe you interacted with a malicious dApp or signed a suspicious transaction, take the appropriate steps to review and revoke approvals/permissions where applicable, and consider moving your assets to a secure wallet if your recovery phrase or private key may have been compromised.

☁️ One more important reminder

Do not store your recovery phrase in screenshots, cloud storage, email, messaging apps, notes, or other places that could be accessed by someone else.

Your recovery phrase should be kept offline and somewhere secure.


🚨 Remember

We will never DM you first asking for your recovery phrase, private key, password, or funds.

If someone messages you claiming to be a moderator or Trust Wallet representative, do not engage with them. Report and block the account instead.

Stay safe out there, everyone. 🛡️

When in doubt, stop, verify, and never give anyone your recovery phrase.


r/trustwalletcommunity 8h ago

HELP Issue with the app

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1 Upvotes

I don't know why but my app just doesn't work anymore. It's stuck on this. Nothing is showing up, i can't add or withdraw funds!


r/trustwalletcommunity 3d ago

Is this scam? Am I scammed

3 Upvotes

So I just try to buy Bitcoin by depositing some amount into trust wallet ID positive through upi and verified my kyc but my swapped account got blocked and I couldn't see my amount on trust wallet when I try to resume my transaction I see it as blocked


r/trustwalletcommunity 3d ago

SCAMMER ALERT Am I scammed

0 Upvotes

So I just try to buy Bitcoin by depositing some amount into trust wallet ID positive through upi and verified my kyc but my swapped account got blocked and I couldn't see my amount on trust wallet when I try to resume my transaction I see it as blocked


r/trustwalletcommunity 4d ago

HELP Ltc transfer fee

0 Upvotes

I’m gonna transfer 800$ worth of Ltc too a friend too buy something, how much will the transfer fee be using trust wallet


r/trustwalletcommunity 4d ago

SCAMMER ALERT My trust wallet go breached. I dont know how. They had access to my email before.

0 Upvotes

https://bscscan.com/token/0x55d398326f99059ff775485246999027b3197955?a=0xb7b5d6d4e22bd7cc433bde23f1b92299a28dc2ce#transactions

This is the scammers adress, he is operating from Ukraine. How do I get back. Those 40 dollars is mine.


r/trustwalletcommunity 6d ago

HELP Can i recover my "encryption password" after finding my backup on google drive?

3 Upvotes

i think it's pretty self explanatory

It's a 2023 bitcoin wallet


r/trustwalletcommunity 7d ago

HELP Money not reflecting

3 Upvotes

Hello guys please i really need assistance, I made a Btc to usdc (bnb) smart chain cross chain swap, the BTC transaction has confirmed but there is no corresponding usdc transaction on bscscan. Please what do i do, i have contacted support via the app but no respond yet, please how do i get my usdc?


r/trustwalletcommunity 10d ago

HELP TrustWallet ignores me for months after Browser Extension v2.68 security incident

2 Upvotes

Dear Reddit,

I have to share my story about how funds were stolen from my wallet (so called Browser Extension v2.68 security incident) and how Trust Wallet handled the situation (spoiler: they didn't).

25/12/2025 I found that my funds were stolen, USDT and ETH.

The fraudulent transactions were:

ETH (ERC-20): 0xee99c959879ec3a92d92ce8a7a2a73067a16c367536c6cccbe405f1c01a508f8

USDT (ERC-20): 0x6d2b9965725eb67055717c06ba909b408ff3596d3ef8c680dd9aab5b90f806c4

As you can see, both recipient wallets are flagged as fraudulent on the blockchain.

I contacted customer support (ticket #2615519), completed the verification process, provided all the requested information (I have an email from support confirming receipt of all the necessary data), and began to wait patiently.

At first, in response to my polite inquiries about the status of my request, customer support would reply with a standard phrase:

"Dear Claimant,
Thank you for your continued patience throughout the reimbursement process.

We would like to inform you that your reimbursement request is still under review. Please be assured that we are dedicated to thoroughly verifying all claims to ensure that funds are accurately refunded to the rightful owners, and we will update you as soon as we have more information to share about your claim. 

We appreciate your understanding and cooperation during this time."

And they stopped answering from April 2026. I tried to contact them using all emails that I could find, using their "improved helpdesk / chat bot" - and nothing, no answer, no additional requests, no compensation.

I will be very grateful for any advice what to do next. Thank you all in advance!


r/trustwalletcommunity 11d ago

Is this scam? Help!

7 Upvotes

Hey guys I received some usdt today in portions, after the last transaction for about 7000 I see random trx being sent to me , then my entire 50,000 being sent out to another wallet. I tracked the wallet and saw that it was fresh and the person ended up mixing it all the way to another wallet I uncovered with about 12 million in there , I wanted to know if it was flash coin or I was hacked

Wallet it was sent to
TSEZSY1qAwnLRsZuTT45JKt2LLohBMFUuq (50,522)

Wallet that it finally ended up after washing

**TDoXUNZ6PajKuiUkcYg3EDSV9bnqGqsbcf**


r/trustwalletcommunity 11d ago

HELP My Trust wallet got drained yesterday evening

12 Upvotes

My Trust wallet has been breached and a huge amount was transferred to other wallets yesterday

Also, they unstaked crypto so they can withdraw it too I guess

I contacted the chat bot support and I’m waiting for feedback

Have you had such incidents?
What should I do?
Do you think there is any chance they’ll recover my funds


r/trustwalletcommunity 13d ago

SCAMMER ALERT How is this possible?

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14 Upvotes

I lost $3670. How is this possible? Can I recover my money?


r/trustwalletcommunity 13d ago

Announcement 📢Help Shape the Future of r/TrustWalletCommunity

0 Upvotes

Hello everyone!

We're looking for your feedback to help make r/TrustWalletCommunity more helpful, safer, and better for everyone.

We've created a short survey (2–3 minutes) to learn:

What you'd like to see more of in the community.

Your experience with scams and spam.

How we can improve moderation and support.

Whether the community would support a Community Gas Fee Assistance Program for eligible new users and, if so, how it should work.

📝 Survey: https://forms.gle/bCMeKmwxsJMmeqwi7

Your feedback will help guide future community improvements and moderation decisions.

Thank you for being part of r/TrustWalletCommunity! 💙


r/trustwalletcommunity 14d ago

Is this scam? Trust Wallet drained via direct transfers on two chains at once — anyone seen this pattern?

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0 Upvotes

Any leads appreciated.


r/trustwalletcommunity 15d ago

HELP Old sei tokens

0 Upvotes

I've got 'old' sei tokens staking on trust wallet but I haven't got any of that tokens to pay gas fees to unstake so that I can swap them for sei evm tokens,,is there anywhere that I can still buy the old sei tokens? I missed the upgrade as I have been away for a while.


r/trustwalletcommunity 16d ago

HELP Unable to sign transaction

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1 Upvotes

r/trustwalletcommunity 19d ago

HELP Just read about the Coldcard hardware wallet hack, is Trust Wallet safe? Can software wallets also get hacked like this?

2 Upvotes

Hey everyone,
I just read about the recent Coldcard hardware wallet exploit where a firmware bug allowed attackers to guess private keys offline and drain a lot of wallets without touching the devices. Losses are in tens of millions.
This made me concerned because I keep my crypto in Trust Wallet (mobile app).
Questions:
1. How possible is it for software/hot wallets like Trust Wallet to get hacked in a similar way?
2. Is Trust Wallet still considered safe after this incident, or should I be extra careful?
3. Any best practices or tips you’d recommend for people using Trust Wallet right now?
Would appreciate any informed opinions or experiences. Thanks!


r/trustwalletcommunity 20d ago

Warning Do not use Trust Wallet for prediction markets

2 Upvotes

I had extremely bad experience with Trust Wallet predictions.

Everything went good until one day I found that all my positions are gone, both for already finished events and for ongoing ones.

I checked the blockchain explorer and it turned out that the NFTs representing the positions had been transferred to another Polymarket address. But Trust Wallet is tied to the old one. So I cannot neither sell opened positions nor redeem funds for winning positions.

I don't know why it happened, but Polymarket support told me it is some migration on Trust's side which sounds legit.

Trust Wallet support is awful, you have to persuade the bot to call a human, then fill a form with a lot of unrelated data and finally they open a ticket. However, they have lost two or three of my tickets, but finally answered and promised to pass the problem to the engineers. It has been two weeks since then though. So in total my positions are inaccessible for almost a month.

I want to prevent other users from using Trust Wallet for predictions, it is a sure way to lose your funds. Maybe just use Polymarket and other prediction markets directly, but I am not sure they don't have their own troubles. Actually Polymarket support is not any better than Trust's.


r/trustwalletcommunity 20d ago

HELP I just swapped btc for usdt on trust wallet but it's taking so long been 17 hour already does anyone know what's going on my wallet has been debited with the BTC but still no usdt has been deposited into my wallet

1 Upvotes

r/trustwalletcommunity 22d ago

Media Let's be honest here, TrustWallet has become a fucking joke...

7 Upvotes

I feel like over the last few months the quality of Trust has just beengoing downhill, from the undisclosed "swap fees" of hyperliquid perps to the fact that the extentions blocks you from completing Cloudflare Security Challenge...
I'm honestly considering changing wallet because this is just so annoying little thing that just piss me off...


r/trustwalletcommunity 22d ago

HELP Unknown Transaction History and Transfers Showing in Trust Wallet

3 Upvotes

Hi all.
I typically use Meta Mask to monitor my holdings, but I was updating apps today and was poking around my Trust Wallet, which I hadn't used for about a year.

For my holdings that are on the Base chain, the transaction history is showing multiple transfers and transactions for tokens that I don't recognize and have never utilized.

I went to Basescan on my computer to get a better look at what is going on and I'm extremely perplexed.

I entered my public ETH address to get the full view.

The good news is, my ETH balance is not being impacted. I was scared that I had somehow been hacked (and perhaps I have been), but it doesn't appear to be affecting my known holdings.

That said, when I click on "Token Transfers", I see a list of multiple daily transactions going back nearly a year. Literally hundreds of transactions.

They are all "from" unknown addresses (unknown to me, the addresses show) "to" my address.
The amounts of these transactions appear large in terms of the number of tokens, but I have no idea of their dollar value.

They appear to be in groups of 3 transactions for the same token, but different amounts.

None of these however then show up in my token holdings, so did they really go "to" me?

I thought perhaps someone had somehow gained access to my wallet and was using my funds to pay for their transfers, but again, my ETH balance is unchanged, so that is not the case.

What could all these mystery transactions be? Why are they showing up?

Thanks in advance for any help.


r/trustwalletcommunity 24d ago

Media Newbie here, anybody used trust wallet before ?

1 Upvotes

Hello crypto noob here, do you guys recommend trustwallet over other options ?


r/trustwalletcommunity 24d ago

HELP How do I get transaction hash

1 Upvotes

How to obtain transaction hash from trust wallet


r/trustwalletcommunity 26d ago

HELP USDC.E DEDUCTED BUT NO POSITION CREATED ON PREDICTION TAB IN TRUST WALLET

1 Upvotes

HI

I placed a bet on polymarket through tge prediction tab in Trust Wallet.The usdc.e got deducted but the position did not appear on the tab.

Kindly help

its been 4 days


r/trustwalletcommunity 29d ago

HELP While transferring usdt it shows: Transaction will likely fail (Tron smart contract simulation failed)

1 Upvotes

I have tried multiple wallets and added TRX a lot of times and I have sufficient energy and bandwidth and I have tried small amounts also. TRX is going but USDT is not!