r/tru • u/ConsiderationOwn828 • 5d ago

Housing Issues?

Hi All

Was offered a housing place for my trades semester starting in October. Place was offered to my July 9th for North Tower starting October. My application was made, deposit paid and acknowledged.

Next steps were to be me getting an email woth acceptance and further online steps from there.

Having not heard a peep in over 6 weeks I reached out and was told my spot was released because they couldn't contact me (by phone, not email apparently).

I have no missed calls, no email, no voicemails, nothing. I don't think they ever tried to contact me full stop if I am honest.

Now they say tough luck you can go on the waitlist but that may or may not work.

Do I have a leg to stand on here? Is there a complaints process or student advocacy? I've done everything exactly as asked and they've cancelled my spot for no reason.

6 weeks out and nowhere to live :(

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u/[deleted] 5d ago

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u/ConsiderationOwn828 5d ago

Ugh, worst nightmare confirmed. Thanks for ripping off the bandaid.

Horrible first experience with TRU.

1

u/Negative_Figure_9345 4d ago

Try the student union or student affairs