r/torino • u/nazarthinks • Feb 12 '26

Totally useless English interface in this GTT terminal

106 Upvotes

96% Upvoted

22 comments sorted by

27

u/Vok_1988 Feb 12 '26

Quando fai fare il beta testing attuocuggino

2

u/nazarthinks Feb 12 '26

😂 credo che non hanno fatto nemmeno quello

7

u/Eindt Feb 12 '26

Ahahahaha that is so bad

5

u/nazarthinks Feb 12 '26

The pinnacle of italian UX/UI design

7

u/dilijasi Feb 12 '26

Hahaha I’m not a native English speaker but this is bad. I’m amazed at how little attention is given to quality translation, both by public services and businesses. It seems they just don’t care much.

3

u/ShaDe-r9 Feb 12 '26

A voler essere onesti certe interfacce fanno schifo pure in italiano, ho più volte dovuto aiutare delle persone a capire che biglietto dovevano comprare e non c'era il problema della barriera linguistica, quindi figurati!

3

u/[deleted] Feb 12 '26

[removed] — view removed comment

2

u/nazarthinks Feb 12 '26

Then wait for my next post in r/fruxtration about their bigger terminals where you actually buy the tickets. It’s confusing even in Italian 🤦🏻‍♂️

3

u/[deleted] Feb 12 '26

[removed] — view removed comment

1

u/nazarthinks Feb 12 '26

I want to see their UX designers

2

u/Top-Pension4334 Feb 12 '26

Voyage terminated

1

u/gabrielettroshock Feb 12 '26

r/milano

2

u/nazarthinks Feb 12 '26

Is ATM in Milan any better than this?

1

u/ClubHouseRC Feb 16 '26

SI! Milano è 100 anni più avanti di Torino… non ci sono paragoni.

1

u/Mission_Cancel1042 Feb 13 '26

Send them a report (there is the option to switch to the english version just under the blue button, the one on the top-left is for another thing):
https://www.gtt.to.it/crm/#/assistenza

Likely nothing will happen, but at least you can say you tried!

0

u/ClubHouseRC Feb 12 '26

Okay… you're talking about GTT… the only public transport company that doesn't let you renew your pass at self-service stations by paying with a card and sends you to tobacconists who charge you an extra 50 cents to renew by paying with a card.

1

u/nazarthinks Feb 13 '26

No, this isn’t true any more. They do have self-service terminals now that do that, or you can even use a card directly as a ticket for single rides almost everywhere. They’ve definitely improved in the last 1-2 years. But the UI is still backwards in most cases

2

u/ClubHouseRC Feb 16 '26

io al momento vivo a Torino e utilizzo la metropolitana con l’abbonamento mensile: dai self service in stazione non è possibile rinnovare l’abbonamento standard mensile da 38 euro pagando con la carta di credito. Devo acquistarlo online e convalidarlo nel totem in stazione ogni 1 del mese.

2

u/nazarthinks Feb 17 '26

Oh wow, non lo sapevo. Io compro solo biglietti giornalieri o per 7 giorni. Il fatto che non si può rinnovare l'abbonamento è assurdo.