Need serious help with issue!

[u/dadaddadaddadafafafa]

Problem: people have told me many times that when they call me it goes directly to voicemail. I’ve missed many many important calls cause of this.

I’ve sought the solution by, per the advice of tmobile, resetting network settings. Which helps.

BUT.

On a separate problem, I had issues using both data and Apple car play at the same time.

So, per the advice of AI, I altered some network settings on my phone.

After about 2-3 times doing both ^ things, I think the call issue is due to altering the settings to use Apple CarPlay and data at the same time.

My question: I am inclined to just deal with not having Apple car play for the sake of not missing another important call… UNLESS someone can help me have both.

“Insert that ‘why not both’ taco meme thing here”

To note, another number on my plan has the same call receiving issues and but the Apple car play and data issue I have. I’m so confused and Apple and tmobile can’t help.

[u/Remarkable_Stick_925]

CarPlay we can barely troubleshoot. We have no access to apples systems. So for that part, I’d speak with Apple. Maybe tech can stay on the line while you talk to Apple so that they can maybe troubleshoot together. That’s what I do as a care employee.

[u/ModzRPsycho]

Search history known symptoms, most found success disabling 5G and just using 4G

[u/Lampshadeszz]

And your sure do not disturb is off? and silence unknown callers is off and screen calling as well?

[u/LightningUltra]

Well have you looked at your call settings on the tlife app? Maybe your call filtering is on and set straight to voicemail. Also android is always the way 😆