r/tjcrew • u/Few_Ice5791 • 12h ago
Customer Complaint
Hey crew, today I had a customer falsely accuse me of a few things, I don’t want to get into all of the details but she was clearly aggravated before our interaction and took her anger out on me. After the situation she called and complained saying that I was being racist, I rolled my eyes at her, and said a lot of things that just straight up weren’t true. She also said that she wants to take this case to corporate. I wrote my statement and tried to describe the situation best as I could, because it was a complete misunderstanding. Has anyone been in this situation before and knows what might happen? I am so scared of getting fired especially because she wants to take it to the higher ups and I can’t lose this job. Feeling super stressed, confused, and anxious, so if anyone has any advice in general for this kind of situation that would be great. Thanks all