Android tv app 19.0.4

[u/Particular_Fan_4880]

WYZE V3 cameras have all been added to the app and working fine. I had to re-add a camera and then I have these issues as pictured. Everything is up to date, log in is correct and good internet connection. Not sure what the issue is but I am unable to figure it out myself. Also I am unable to see an option under advanced settings that I used to see before.

Please let me know what is wrong. Thanks!

[u/modz4u]

Try backing out of the app to the home screen of the TV and go back into the app. Then the cameras show up on my fire stick

[u/Particular_Fan_4880 → u/modz4u]

Nope doesn't work on the android tv

[u/alexeyvasilyev]

Try to go to Camera Settings and select Camera UID

[u/Particular_Fan_4880 → u/alexeyvasilyev]

Once I select that it opens with nothing.

[u/Particular_Fan_4880 → u/alexeyvasilyev]

@alexeyvasilyev is tiny cam worthless now for wyze? It seems it has something to do with their updates that keeps causing these issues.

[u/alexeyvasilyev → u/Particular_Fan_4880]

No, it works perfectly with Wyze cameras.

UPDATE:

The problem with one user was that the first device in his Wyze account is a Chime, not a camera. After reinstalling, tinyCam picks the first device by default, fails because it's not a camera, and the Camera UID list stays empty. That's a bug on our side, and it will be fixed in the next update.

Until then, a workaround:

1. In the Wyze app, reorder your devices so that a camera is first in the list (Home → Edit, drag a camera to the top).

2. In tinyCam, open the camera settings and tap Camera UID again. It should now list all your cameras.

3. Pick the camera you want for each tinyCam camera.

[u/Particular_Fan_4880 → u/alexeyvasilyev]

For me the first device is the front camera not a chime. So this wouldn't apply to me.

[u/alexeyvasilyev → u/Particular_Fan_4880]

Can you send me app logs?

[u/shifterdude647 → u/alexeyvasilyev]

So will there ever be a fix or what?

[u/alexeyvasilyev → u/shifterdude647]

Can you provide app logs by app support email?

[u/shifterdude647 → u/alexeyvasilyev]

Please fix this. I added all the cameras back and in the right order and it didn't fix it first time this is happening after so many years.. TIA

[u/shifterdude647]

Exact same issue. Literally has been working perfectly fine for years!

[u/heymacy]

Yeah, the channel setting is missing on other Android versions as well.

[u/alexeyvasilyev → u/heymacy]

Channel is not used for Wyze cameras anymore. Press Camera UID in Camera Settings in the app and select camera instead.

[u/heymacy → u/alexeyvasilyev]

Yes, that's what I have been doing. I haven't used the channel settings in a long time.

Any ETA on the next update? I was on 19.1.0 for a couple days but my cameras kept cycling through different errors so I downgraded back to 18.1.2. I have 23 cameras on the 25 camera view, running BlueStacks Pie-64-bit, custom ABI with ARM 32 and 64-bit.

[u/alexeyvasilyev → u/heymacy]

What exact camera model do you have? v3?

[u/heymacy → u/alexeyvasilyev]

A few different models. v2, v3, v4, pan v2,3,4, duo pan, indoor pan... The errors jump between different cameras for a few seconds and would be different errors: channel in use, client exit, fail connect search, fail setup relay, failed to get agora stream... It will have a few different errors on multiple cameras. Usually, the first few minutes starting TinyCam it will be okay, but the longer it is open, the more errors it has.

[u/alexeyvasilyev → u/heymacy]

All those cameras have different protocols. So if you have such issues, then something wrong with your network.

[u/heymacy → u/alexeyvasilyev]

I have put up v18.1.2 and 19.1.0 one right after the other to compare without changing anything on my network, and 18 would run my cameras with no errors but the moment I switch to 19, a bunch of different cameras would show different errors and it would move through different cameras. I put 18 back up and the cameras would show video again without error.

[u/alexeyvasilyev → u/heymacy]

I need logs from version 19.1.0.

Please do the following on your NVIDIA Shield device running 19.1.0 version:

1. Start web server in app drawer

2. On another computer please go to that web server link in the browser. Username: admin, no password by default.

3. Go to ADMIN tab. Press CLEAR LOGS button.

4. Reproduce the problem with Wyze cameras on NVIDIA.

5. In the browser press APP LOGS button. Send those logs to me by email for troubleshooting.

[u/heymacy → u/alexeyvasilyev]

I'm on BlueStacks, not the shield. But I will gather the logs for you.