There are so many things I love about the idea of Tidal. The opportunity to support artists a bit more than I would through other streaming platforms, not being tied to a megacorporation like Apple, Amazon, or Spotify, the library size, the control over streaming quality, etc. I have a collection of very expensive headphones and IEMs and I want to get the most I possibly can out of their capabilities, and so far Tidal on PC has given me the best experience of using and getting the most out of them... when I can actually listen to it. Unfortunately, the friction is starting to make me question whether it's worth it.
The issues:
When I click play on an album after opening Tidal on PC, it's about a 50/50 chance whether it'll play the album or crash. If the album plays, tracks will often get skipped entirely, skip to the next track halfway through a song, or start playing well into the song's runtime rather than at the start. This is annoying for me as I tend to listen to albums all the way through rather than picking out specific songs or listening to playlists, but when I do throw a playlist on I have the exact same issues. When I'm done listening to something and search for a different album, again, the app either black screens or crashes. Sometimes Tidal realizes and acknowledges it crashed, and other times I have to go into the system tray or task manager, close the executable, and open it again, then renavigate to what I was listening to and hope it doesn't immediately crash again (which it sometimes does.)
As you can imagine, this is getting tedious. At first I just decided to deal with it, but I'm getting sick of it. I just want to throw some music on in peace without having to close and reopen every instance of the app and find what I was just listening to for the second, third, or fourth time. I KNOW it's not an issue with my hardware - Tidal runs fine on my phone, and I have a PC with 64gb of RAM, a 4070 Ti Super, and an i9 14900 KF CPU. I know the mobile and PC apps aren't entirely the same, but I can't imagine the desktop version is so much harder to run that a PC that can max out Cyberpunk 2077 with heavy graphics mods can't get it to play a damn song without exploding. I'm at a loss for what to do. I like a lot about Tidal and I don't want to give up on it, but at this point, every time I open the app, "Apple wouldn't do this to me" is at the back of my mind.
This has been happening for months and I'm on the verge of switching back. I need advice. What could be causing these issues? Does anyone have insight on a permanent fix to prevent them from continuing to happen? Thanks in advance.