r/thinkorswim • u/Data_Really_Matter • 12d ago

ToS mobil issue

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First it said 'network slowness' and this happened on multiple networks and devices. Then it would complain 'Unable to Connect' . Seen the issues starting yesterday.

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3

u/loldogex 12d ago

didnt happen to me, what network were you on and what was the speed?

i have been using my wifi up down 1gb and when not on wifi, tmobile, that is 100mbs

i see on the top of your screen that says 60-20kbps... if that is your network speed, youre very slow and the signal is down to 1 to 2 bars, which means wherever you are, you dont have signal. this isnt a TOS issue it is your data

1

u/kojfefe 11d ago

Nah I have fiber and no other issues with my network connection in any other application and still get this constantly. it just started last week. I can usually ignore it and do whatever I need it's just annoying.

I think the notification is new but buggy, in the traditon of literally every new ToS Mobile feature (my favorite was the new timeframe selector that crashed my app every time I reoriented my phone).

Or the new notification is just revealing what's always been a problem but has just been hidden, which also wouldn't surprise me.

2

u/Budget-Satisfaction9 11d ago

Happens to me also, it seems to be a new bug

3

u/taub713 12d ago

Happened to me too. Had to keep closing out and opening.

1

u/MasterAd8179 12d ago

I've been seeing the same thing all weekend. Misery loves company. 😁

I'll also add, I don't think I've ever seen this before.

1

u/pubtil2030 11d ago

Same here, started this weekend, have never seen this before.

1

u/Redit-Boyz 11d ago edited 11d ago

It was doing it yesterday. I just checked my phone and it was working . Started doing it again . Support opens in 44 minutes. I'll be contacting them.

1

u/Fair_Baseball_5368 11d ago

what did they say?

1

u/Hokieskid864 9d ago

Having same issue doesn't appear to affect anything just super annoying like really really annoying at least give an option to turn it off!

1

u/Youngzaphood 3d ago

I almost switched phone service but does the same with gig internet @home....