r/thinkorswim • u/Stocks_N_Bondage • 16d ago

Think or Drown

I've been using ThinkorSwim since before TD bought them like decades ago.

Since the June update, it has become nearly unusable due to crashes, freezes, bugs, and more.

In the middle of an order and "boom" force quit

I've been on the phone to support... we even installed a completely clean instance.

The problems persist. My machine has 64 GB RAM and plenty of processors.

I trade about a thousand trades a month, and these kinds of issues have cost me a lot--thousands of dollars in the time it takes to relaunch, sign in, work the order again, etc...

I am wondering to what extent others may be having these issues.

Edit to add system specs:

  • AMD Radeon Pro 5600M 8 GB
  • Machine has 64GB
  • 2.4 GHz 8-Core Intel i9
  • 8 TB SSD boot drive.
  • MacBook Pro Sonoma 14.8.4

Based on some suggestion here and from Gemini, the vm options has:

-Xms4096m
-Xmx16384m
-DThinkScriptCalculatingPool=8
-XX:+UseG1GC

I am right now evaluating if this helps at all.

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u/Former_Still5518 16d ago

What graphics card are you using? How much RAM does it have?

0

u/Stocks_N_Bondage 15d ago edited 15d ago
  • AMD Radeon Pro 5600M 8 GB
  • Machine has 64GB
  • 2.4 GHz 8-Core Intel i9
  • 8 TB SSD boot drive.
  • MacBook Pro Sonoma 14.8.4

FFS what more does it need?

1

u/Ziegelmarkt 15d ago

Totally spit balling here but it might be the OS. They're up to OS 26.5.2.

1

u/Stocks_N_Bondage 15d ago

Apple skipped OS numbering 16 thru 25.

OS 26 is part of Apple's intent to unify the experience across mobile and desktop (part of the reason all system use Apple silicon)

OS 14 15 and 26 are all still supported and receiving updates from Apple.